Doctor On DemandReviews of doctorondemand.com

I wish I could give -300 stars DO NOT USE!! Had an appointment for ANXIETY, which if you deal with (I'm sorry) then you know I spent all day worried about this and preparing myself. Got on the app an hour before the scheduled time. The second it said it was time (which was actually a min early) I clicked to connect. It said "wait here, connecting to your therapist" while scrolling a bunch of useless tips by for 10 mins, never connected. At that point it charges my Venmo, with me still connected (or waiting to) $229 f@cking dollars for a MISSED APPOINTMENT!! I stayed on there another 10 min hoping he would show up just in case, nope. So finally just called support. Over an hour later, after their complete bs tech team "couldn't find anything" and said I canceled the apt, and after telling the entire story complete with details I otherwise couldn't have known had I not been on there, I was FINALLY issued a "ONE TIME COURTESY REFUND" well, how f@cking generous of you morons, thanks! Which I now have to wait 7 days to actually go back to my account. This app is either a complete scam, or just a bunch of total morons, maybe both. I had them delete me info and I've deleted the app, and I will go to the ends of the earth to ensure that no one else goes through the complete waste of a day, or panic attack that followed, that I've delt with trying to use this POS. Please, if you are reading this DO NOT DEAL WITH THESE CRIMINALS. I promise you will regret it. They are complete $hit. Don't do it, it is NOT worth it at all. You will get no help and only lose money.

DO NOT USE THIS SERVICE I am a 66 year old male and occasionally get bacterial respritory infection that requires a ZPack antibiotic to remedy. First problem with this site is that it CLEARLY states my request to see a Doctor, instead I got a PA. Secondly after explaining this is something I get occasionally and describing the symptoms, he ignored EVERYTHING I said and said "he Feels my issue is a SInus Virus" and it will resolve itself in a few days. WHAT A SCAM! NOT A DOCTOR< HE IGNORES MY RESPITORY SYMPTOMS AND TELL ME HE FEELS IT MORE LIKELY A VIRUS! Even a first year Med student knows the symptoms for a bacterial infection - expecially lots of mucus and sputum (green phlegm) needs an antibacterial lilke ZPack or Augmentin - $90 to hear I am not sick and I will be fine in a few days Unfortunately, if I wait a few days I will ahve Pneumonia - this Yahoo PA is an Idiot - Its a scam, you dont get a Doctor and good luck with recovery - Do yourself a favor and DO NOT GO USE THIS SEVICE - Its a scam I called customer service after the fake appointment and the lady told me the company takes complaints seriously, and put me hold to speak with her supervisor about getting me some type of resolution. Well guess what? Thats a scam too, after 35 mins on hold waiting on hold for her to return, the call dropped Apparently their methhod of resolution is to put you on hold and not returning to the call. AGAIN - STAY AWAY FROM THIS SCAM WEBSITE!

The bedside manner was well below average.

Signed up for a great doctor. My insurance pays 100% for virtual appointments. So they hit me for $25 a visit. They say it's because my claim is denied. Well I called my insurance company and they say DOD doesn't put the provider number on all the original claim forms. Just like the poor lady below. Now I'm out $125 (5x$25) & $62 (2x31) for retuned check fees = $187 I'm out so far.

Do not use them! I asked for 2 scripts, and they only gave me one without a repeat for an ongoing medication. I contacted them to get the second one and they gas lightered me by saying I only requested one. Told me I need to see a GP. The appointment cost me $100 with no medicare rebate and VERY POOR service. I would say away. It's like a scam.

Billed my insurance, was payed by them but they still billed me via PayPal so I was charged $130+ twice despite the fact that my insurance also paid

If I could give the service 0 stars I would. I used them for a sinus infection and even after telling them that both penicillin based antibiotics don’t work they prescribed it any way. Called back 3 weeks later since the infection was still there. Charged me another $25.00 and said go to urgent care. I requested a refund and was denied since I was given “medical” advice. DONT USE THEM!

Patient abandonment. A month and a half ago my son had an appointment that seemed to go well. The NP said lots of promising things and we were going to have two referrals. A month and a half later and no referrals yet. Messages just sit there unread. No communication. And when I tried to book a follow-up appointment suddenly they're not treating minors. They saw him and then changed their service without a word. So very disappointing.