Kimberly C.
They make you pay for a follow up appointment even when the prescription didn’t work and I’m still sick.
Not too happy with this one, I’m new to it because of my insurance change through my work and it’s the only thing I can use if I don’t want to go in to be seen personally. I had fevers and a sore throat, was trying to get better fast, called Dr on demand, couldn’t even get in because it was busy, but that’s understandable. The doctor finally got me through, prescribed me 5 days worth of steroids, but they didn’t work, I still have fevers and a sore throat. With my old insurance, I used St. Luke’s 24/7 and Teladoc and with those you can actually message the doctor that you last talked to free of charge but this one I could not find that option. Come to find out you have to pay for a whole new visit and with that price, I should’ve just went in personally to be seen. What a joke.
