Doctor On DemandReviews of doctorondemand.com

I used this company multiple times a month for the entirety of 2024. At the beginning of 2025, they couldn't verify my insurance. Despite multiple emails and phone calls, no one could verify my insurance. In May, I received seven invoices for over $800, stating I didn't have insurance in November and December of 2024. I did have insurance. I never had a gap. I provided them with verification letters from my insurance company, and they're still blaming my insurance company for the problem. None of my other doctors had issues billing or verifying my insurance; it's just Doctors on Demand. In the meantime, I wanted to continue to see my mental health professional, instead of starting all over with someone new, but that doesn't seem to matter to them. And we wonder why we have a mental health problem in this country. Those of us who are seeking and receiving help have it ripped out from under us!!

Scam artists. I told them exactly what was wrong before my visit (muscle/joint issue) & they connected me with someone who couldn't even provide a recommendation to a specialist. This company is a scam and every one of their employees should be embarrassed with themselves.

paid the fee to get some sort of prescription for my gout in my left hand had Dr Shanti Krishnamoorthy for my appointment was not really interested in what I had to say ended my appointment with NO HELP at all no prescription just tock my money. Poor service

Doctor on Demand is balance billing me and threatening to send me to collections. I have responded four times to them including sending them the Explanation of Benefits that showed they were paid and the patient responsibility is $0. If they send me to collections I will file complaints with the insurance company for violating their contract and to the state insurance regulator for illegally balance billing.

I wish I could give them zero star. I signed up to see a doctor but saw a nurse practitioner instead. She sent a wrong order to my pharmacy. I reached out to them more than 3 times but it's more than 2 months nobody has gotten back to me and my $30 co-pay was a waste. Pls do not use them.

Doctor On Demand is the worse service ever. Took me 10 tries to log on, give my info, and still nothing. It is a SHAM. And like everyone says........STAY AWAY FROM DOCTOR ON DEMAND. So horrible.

Do NOT use Doctors on Demand Here is one of the “ wonderful” Drs. I had to deal with. She would not give me medication for a simple UTI and spent less than three minutes with me where she was very short and curt. Dr. Maria Solorio shame on you and this ridiculous website. You charged me $99 and I could not even get a simple prescription nor a polite rejection. She was downright rude. I demand my money back. Do NOT use this service. They will rob you and you will still be left to suffer.

Stay away from Dr on Demand and practitioner Ella Pomerlyan. I requested an online Dr visit on 03/19/2025 via the UHC website (that's how I got to know Dr On Demand). I couldn't get a visit with an MD but I was able to see a nurse practitioner after I indicated the reason for the visit. I needed a prescription for potassium as I was left with none, I could not get an appointment with my primary physician right away, and I did not want to go to ER and pay another $2,700 (yes believe or not $2,700 for few pills or potassium and checking my vitals/bloodwork). The Ella Pomerlyan requested that I get some bloodwork done and that she will be sending the lab order to LabCorp I choose. I went to the lab but no order. I waited 2 hrs in the lab back and forth with Dr on Demand to finally get the order. Once the lab work results were back with me being low in potassium, she was no where to be found. I contacted several times Dr on Demand without luck. I filed a complaint with Dr on Demand, as of today June 4th, no formal answer from them and they keep sending me a reminder to pay $54 for 10mn conversation online to tell me to go and do a bloodwork so she can prescribe me some potassium pills but then nowhere to be found to get someone to send the order. Once the blood results back, Ella Pomerlyan is nowhere to be found for the prescription. I filed a former complaint with Dr on Demand but as of today no formal answer. This is the nonsense in the money hunger health care system I faced. Was I treated? NO, Was I charged? yes $54 for 10mn online to send me a lab order so that she can prescribe, and the cost of the lab but I have never gotten any prescription or been treated for the condition. I called her patient location in NV to be told they don't handle the patients she sees via Dr on Demande!!! All efforts and money wasted. I had to buy potassium over the counter and take 10 pills at the time to get the dose I needed. Their practitioners don't give a damn about you, even their response system is AI assisted so you basically is talking to a robot who does even not know anything about you anyway but they keep sending you reminder to pay the $54 bill, for that they are very efficient, no worries. A patient is seen as $$$$ only. The practitioner was Ella Pomerlyan, please stay away from her, she is a joke. Thank you.