sheeva S.
It's a scam straight up it's just a…
It's a scam straight up it's just a scam.

Doctor Alexa provides simple and affordable online telehealth doctor visits with no insurance required. Affordable consultations start at just $15. Begin consultations, refill medications, and schedule lab tests all online today. To get started, tell us about your health, medical history, and symptoms. A licensed online doctor or medical staff reviews consultation and can have medication prescription issued and sent directly to your local pharmacy.
Doctor Alexa (doctoralexa.com) has 549 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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549 approved reviews, newest moderated first
sheeva S.
It's a scam straight up it's just a scam.
Susan E.
Doctor Alexa was quick to address my concerns, and my medicine was ready at my pharmacy quickly! I will definitely use Doctor Alexa in the future for me and my family.
Deborah S.
Between Dr's right now because of insurance problems. First time using Dr Alexa was okay no problems. Even a refill or 2 after that. Tried to get a refill for metformin for 3 months about 1 1/2 months ago. They did the blood work 1 1/2 months ago for a 3 month refill. Gave me 1 month of medicine. Still haven't heard results of blood work and I've called several times. Needless to say a diabetic not on their medicine is not a good thing. I wouldn't recommend right now. Pharmacy has also tried to call. Looking for better insurance and a Dr.
Josh R.
Took my money and disappeared. A scam, will not use again. Avoid at all costs.
Veronika N.
I previously used another online service and received a prescription for a full years worth of birth control. This service will ONLY provide you with a month(28days)prescription and you have to resubmit a request and pay their fee every month! In my opinion they should let you know this upfront. I have never received just a 1 month prescription for BC before, it’s unheard of! Waste of time and money. Wish I could remember the service I previously used a year ago. Other than that, the application was pretty easy to submit, they took a few hours longer than they said they would to send the prescription to the pharmacy. Wouldn’t use this service again.
Cranisha
I saw the good reviews on Doctor Alexa so I hurried over to the website and paid for my consultation with high expectations. My consultation started for a painful sinus infection that deprived me of sleep and normal everyday function. The dr requested a picture of my tonsils not understanding that my lymph nodes were swollen on the left side of my neck because of the infection. They interpreted it as me having a sore throat. I sent the picture in and received no response. I was in a lot of pain and discomfort. I went over to the site and requested a refund. I received a call 12 hours later from one of the Doctors at Dr Alexa but I had already been treated by another online Doctor. By the time Dr Alexa’s office called me, I was literally taking my antibiotic treatment from the other site Doctors. They should be a bit more caring over at Doctor Alexa
Jean U.
Chat didn't work, and no one picked up. Transaction was not processed today and they are apparently open. Went with GoodMD for fast relief. Unreliable.
Vincent M.
The online experience was good and the process was simple. Unfortunately, my pharmacy would not process the prescription because the prescriber was not licensed in California.