Doctor Alexa provides simple and affordable online telehealth doctor visits with no insurance required. Affordable consultations start at just $15. Begin consultations, refill medications, and schedule lab tests all online today. To get started, tell us about your health, medical history, and symptoms. A licensed online doctor or medical staff reviews consultation and can have medication prescription issued and sent directly to your local pharmacy.
Doctor Alexa (doctoralexa.com) has 549 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
doctoralexa.com
Website
doctoralexa.com
Category
Hospital & Emergency
Location
Denton, Texas
Listed on Five Star Index
2026
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Latest
Most recent review: June 2026.
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I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my pharmacy. It’s legit.
MM
Matt M.
I had a really bad tooth ache and was…
I had a really bad tooth ache and was traveling to a different state. I needed to get some antibiotics. Dr. Alexa came to my rescue. It was quick and easy. There was one problem my birth date was entered wrong in the system. I emailed the support email adress and they corrected it with in 20 mins.
CU
customer
Doctor Alexa was very good, but concerned about personal information privacy.
Doctor Alexa was very good. It is sometimes hard to figure out if your request went through for an office visit. Hence, I repeated the process, and then got two charges for same visit, which was promptly credited back when I notified them of it. So all in all, this is a very good service. Concern: Please do not pass along by information to any third parties. I do not want my information to be stored. I value my privacy, and want my personal information deleted after a few months after a visit.
TW
Tiffany W.
Very convenient
It was nice that I didn’t have to go wait in a clinic or ER waiting room around other sick people.
GV
Gregg V.
It took two rounds of different drugs…
It took two rounds of different drugs but the 2nd round a Zpack (which I wanted the 1st time) cleared up my bronchitis infection. Highly recommend as getting to doctors in LA takes 4-6 weeks.
CH
Christy H.
Quick & Easy
It is great not to have to make a trip to a doctor, dentist or urgent care. Just fill out information and prescription is ready within a very reasonable time at the pharmacy of your choice.
CB
Cheryl B.
Went through everything and was great…
Went through everything and was great to work with
MA
Michael A.
As expedient as hoped - despite the less polished design
So first off: the website is kind of crude and seems a bit shady since it's a rather basic UX design and not polished like most professionally made company websites; I think they really need a better web developer to polish it up. I actually got worried when I was waiting the first couple of hours as it stated it was waiting for my allergen info form (that I had already submitted), and I was searching around AFTER paying the fee finding lots of complaints about it being fake/fraud - then all of a sudden I got an update that my prescription was phoned in to the pharmacy and should be ready, and that I should call the pharmacy within 30-40min to schedule my pickup. I saw some reviews elsewhere mention this didn't pan out for them, though - so I had to call to be sure.
It was ready - for my particular prescription it was immediately available for pickup! Within 3 hours I had my prescription ready to go at Walgreens and picked it up before they closed for the day after calling (and waiting on hold for 10min) to verify my prescription had been phoned in. Finally, a sudden issue that I got diagnosed for in a lab test for a separate online testing procedure this past week was able to be immediately addressed instead of having to take up my work day(s) trying to figure out an in-person appointment as the original company I used online (not this one) couldn't address my specific issue and told me to go to my PCP, which I don't have and the only in-network ones for my insurance are a bit of a drive away from where I live. This process really helped, but I find it unfortunate for those I read that it didn't work out, though. I imagine this might depend on your local pharmacy and particular prescription need.
Oddly the allergen form I got texted a link to a submit-once form, and had to fill out on my phone instead of on my PC, which is where things seemed to be disconnected and delayed for some reason. It did warn that once you submitted you couldn't try again, and future usage of the link just directed me to a page saying it was submitted already - but my treatment page said it was still waiting for my allergen info. Bad experience delivered at this stage here; it seemed like it never received my allergen form because that was the current status of my treatment state for at least an hour, and I tried messaging their 'live chat' service which seemed like a form that didn't even do anything, but after another hour passed I got the final update.
I think they could streamline the process a bit more with a little more feedback on the status so you're not left wondering as much as I was, but the end result was worth it.
I hope this thorough experience helps alleviate others' concerns as I seriously got worried for a bit considering how stressful this week has been for me. Not a 5/5 simply because they could polish the process and the website more, but it worked as advertised eventually and I got the treatment I need TODAY, not days from now, and not having to drive tens of miles to afford a doctor's thumbs up.