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DocBright (docbright.com) has 218 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Emilio C.
I have to say if I could give Dr Mendel 10000000 star review i would, he is such a compassionate and caring Dr. he really helped me during an emergency situation and the way he helped me was stellar. He is now my new Dermatologist and will remain to be.
Allison C.
This was so fast and easy!! Great experience.
Christian
My initial submission did not go through due to a technical error, so I reached out to the customer support and was helped very quickly. I was also provided a refund and a free resubmission! Shout out Jared in customer support, he's a dawg.
Weave K.
It was a great experience up to the time of credit card submission. It did not follow credit card standards of not showing only the last four card numbers on the form. It shows the full 16 digits, the expiration date, the name, and the security code on the back. Nothing is hidden! I felt like my information was totally exposed. I only went through with it because it said it would process right away, but I still don't know where that form went or how and for how long it will be stored. This is a violation of some law for sure. If anything happens with my credit card, I am definitely reporting this experience. This is against online ecommerce laws and standards. Very stressful and upsetting. If ANYTHING HAPPENS I'll tell Visa about this website. I did read some good reviews so I'm hoping for the best.
Response from DocBrightSep 6, 2021
Hi Weave! I'm here and happy to help. Thank you for your feedback. Our payment processing and all forms, processes, and system are fully PCI compliant and conform with all laws and regulations. It is not a requirement for credit cards numbers and other information to be masked on input. You credit card number and other sensitive data is not stored. It is transmitted via encrypted channels to ensure it is safe and secure. We apologize that you feel exposed, and we are here for you if you'd like to discuss the concern further, you can email us at [email protected] and we would be happy to help. In any event, we look forward providing you with top-quality care, and we look forward to the opportunity to turn this review into a five-star experience. -DocBright Care Team
Katharine K.
Quick response time, very reasonable price. My daughter had a prescription called in the next day and her rash was resolving within a few days after that. Very satisfied with the whole experience.
Jett M.
My experience was great l. Easy and Dr was very through
Vanessa L.
Very understanding, reasonable, polite, caring
Heather M.
One Friday, I found an abnormal (to me) looking mole that frightened me because my father had melanoma. I called local skin Dr's who did not respond that day, so I searched for an online Dr to take a look and found DocBright. The experience could not have been easier, quicker, or more affordable. Once I registered and submitted my images, I heard back within 24 hours from my assigned Dr who was very knowledgable, kind, and reassuring as to how my mole was presenting. Because it was on a Friday, I was anxious to wait the weekend for a response, so I was grateful for the fast, reassuring follow up from my DocBright Dr. If you are looking for quick, reliable, affordable online care, I highly recommend DocBright!
