Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
dnacenter.com
Website
dnacenter.com
Category
Diagnostics & Testing
Location
Fairfield, Ohio
Listed on Five Star Index
2026
About these reviews
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The company replied to 32% of reviews.
Latest
Most recent review: September 2026.
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Took a prenatal paternity test with them. The results WERE accurate.
That said, it took WAY longer than it should have. They notified me when they got the samples and it took a week and a half until I got a call that said "There wasn't enough fetal DNA in the sample ... the mother will have to retest".
I called and asked for expedited results this time around and they were happy to give expedited results for free. The results came almost immediately after the samples were received.
No issues with this company other than the ridiculous price of $1600 for a prenatal paternity test as well as their ridiculously slow results the first time around. Would also like to add that each time I called in, the wait time was about 30 minutes. They were accurate and I do commend them for expediting things after I asked them to the second time around.
KK
Kleveland K.
DNA DC Ohio
I am writing this review with total honesty. DNA DC in Ohio
I purchased the DNA kit from CVS, registered online, paid the lab fees with next day delivery. This process only took about 3day total, with the overall cost of roughly $220 usd.
When I did call for a question, I was indeed on hold for 40mins which would be only unacceptable part of my experience, needless to say, the results came back as expected.
My advice for anyone looking for test results, I would suggest next day everything. It sort of gives them an obligation to you with fast results. The faster the results, the faster you have a peice of mind!
Response from DNA Diagnostics CenterDec 6, 2019
Thanks for testing with us and for offering excellent advice to others! Unfortunately, you called at our busiest time of year and we sincerely apologize for the long hold time.
NA
Natalii
I done in ddc testing paternity but I…
I done in ddc testing paternity but I see negativ opinions and I don’t know or my results will be 100% positive ??
Response from DNA Diagnostics CenterDec 6, 2019
DDC has been providing trusted and accurate results for 25 years. We maintain the highest levels of accreditation for laboratories and have many processes in place to ensure accurate results. No worries!
CU
Customer
If I could leave zero stars I would
If I could leave zero stars I would. After 3-4 business it states, my tests are 7 business days and counting, no phone call, no email , cant get through to them on the phone, only an answering machine that appears to be abandoned , no reply to emails. In whats a pretty stressful time already , this cowboy outfit is making things 100x worse.
This is the uk version of your 'company'
Response from DNA Diagnostics CenterDec 6, 2019
Hello, thank you for your input, and very sorry if there as been confusion. Here is a working service number in the UK; by providing your information to the agent, I'm confident we can answer any and all of your questions. Thank you. 020-3301-7346
SB
Sara Baerlocher (.
The by mail system is not only…
The by mail system is not only completely useless but we were warned not to do DNA this way because of contamination and DNA breakdown. So big surprise, When they received the sample the sample had broken down too much and couldn't be done. I am on a deadline and risking someone getting power who is a horrible person because they didn't listen in school and maybe don't even have any kind of degrees for doing this form of testing.
I demanded my money back and I am going to a lab I was searching for in the first place. One of the students in my graduating class works there. He wasn't the best in class but highly competent, but he will do it a hell of a lot better than DNA Diagnostic Centers and won't allow the sample to degrade because of stupidity!
Response from DNA Diagnostics CenterDec 6, 2019
We're sorry you didn't have a good experience with us, and we understand that the need for relationship testing can be stressful. Submitting DNA swabs in paper envelopes is a proven-effective delivery method. You're right: Because DNA is organic material, it can degrade if left in a warm environment for too long, but this never happens at our laboratory. We've been one of the most highly-accredited and trusted private DNA labs since 1995, and we stand behind our services. We hope you found the answer you were looking for!
RT
Ricardo T.
This is got to be the worst place to do…
This is got to be the worst place to do business as they lack courtesy and good customer service. These people are disgusting and poorly train and will mess up your information as in the case with me. Very very poor customer service...
Response from DNA Diagnostics CenterDec 6, 2019
We're sorry you don't think you were treated with professionalism, Ricardo. Your case has been thoroughly reviewed and we have given you a partial refund.
AN
Andra
I don’t think some of people who are on…
I don’t think some of people who are on this website should even be allowed to have an opinion.People are ignorant and a huge procent of women who comment on DDC website don’t even understand what a prenatal paternity test is .I am writing this comment in case I can help other women who are pregnant and confuse out there to find their answers .
First of all ,A prenatal DNA test is a scientific fact.It is not about what you wish,what you hope ,what you want .The man DNA is in your blood 99.9 %or it is not .Women who comment that they are sure the test is wrong are confused and silly .If you will be sure you wouldn’t even make a test to check paternity in the first place ).
On the second hand ,90 %of negative comments who are on this website regardless to DDC complain about not getting the results in time or having problems with customer service or delivering the samples (all these facts are fine to complain about )but analogies like :I receive my test 3 days later then expected so they can’t be trusted ,or I waited at the phone 40 minutes so they can’t be trusted don’t make any logic sense .
When I started to look online for prenatal paternity test I did my homework very well,I analyse loads of webistes ,read hundreds of comments and even talk to a few doctors ,and afther all I decided to put my trust in DDC and in science .
I do encourage the pregnant women to do the same .Belive in science ,test your babies before they are borned in a non invasive way if you have the doubt ,and belive fhe results because nobody tries to fool you or play with your life or money .They would not be on the market so many years if they will be a bunch of idiots who give bad results or destroy lives .Enjoy your pregnancy because when the baby will be here and the post birth DNA test will be the same as the prenatal one you will regret you stressed yourself for nothing,or you listened to stupid comment on the internet of people who say something but they never have a proof they demonstrate that DDC was wrong and they were right ,let’s also face it ,a person who gets the results they want generally don’t bother to come back here to comment because they do have better things to do with their lives .Good luck everybody ☺️
Response from DNA Diagnostics CenterDec 6, 2019
Thanks for taking the time to leave your review (and wisdom too)!
SM
sierra M.
Horrible customer service
Horrible customer service. They must have 1 person answering the phones. I have been on hold for over an hour each time I would call. Then when I would talk to someone they would put me on hold and I would get disconnected. Horrible communication.
Response from DNA Diagnostics CenterDec 6, 2019
We're sorry about your experience on the phones. It has been addressed and corrected.