Rhonda
I test 3 potential fathers and…
I test 3 potential fathers and something has to be wrong!! Each one cane back 0 percent.. also, with testing 3 potential father each separately a discount should have been applied or given! And Lastly the time frame to received results is extremely too long!
Response from DNA Diagnostics CenterJun 30, 2020
6/29/2020: Hi, Rhonda. Thanks for taking the time to leave a review. I'll address each of your three complaints separately, if I may. (1) All came back 0% probability of paternity: You can be certain your results are correct for the samples we were provided to test. (2) No discounts were provided for multiple tests: We did provide a substantial discount for tests 2 and 3. (3) Took too long to receive results: Once samples for each test arrived at the lab, your reports for two of the tests were ready and posted within 2 business days, as promised. For test #2, we provided same-day results at no extra charge. We're sorry you don't feel like you had a good experience with us. No doubt it's very disappointing to receive three results of 0%, probability of paternity. Be assured our testing processes are sound and our records show your reports were provided in a timely manner and at a discount. I'm not sure there was anything else we could do to make your testing experience better. If you have additional questions about your results or your experience with DDC, you're always welcome to contact us directly.


