Antwoine D.
Credible Supplier Who Understands Customer Service
Upon initially ordering, the wrong product was sent out and being that it was a spare accessory I didn't find out it was incorrect until a couple of weeks after receiving it. Even with the lapse in time, Tyler proved to be a credible dealer and made the situation right by sending me the correct order in a timely manner. I have no qualms about ordering from DME Hub in the future.
Response from DME HubJul 10, 2014
Hello Antwoine Davis. Our records indicate you ordered a 18"x 18" cover for your wheelchair cushion. If the incorrect size was delivered, DME Hub will absolutely exchange it for the correct one. Our policy is 100% customer satisfaction. If a mistake occurs and needs our attention, please let us know. Please contact customer service at 855.339.5155 so we can resolve this for you. We were not aware of the problem until now. Thank you and I apologize for the inconvenience. Tyler Wright DME Hub, LLC 971.266.8545 [email protected]

