Ro C.
Fantastic Customer Service!
I tried to get my local wheelchair company to come out to me to change the bearings on my caster forks. Weeks went by and being totally frustrated, I called TiLite directly. They referred me to DME. I called them and the customer service and care I received was unmatched. Tyler talked me through the process of changing the parts myself. I am a disabled woman that hasn't done any repairs on my chair. My husband always does but he is away on business. He directed me to the TiLite website and showed me the page of instructions. I ordered the bearings from him and they arrived only a couple of days later. I haven't done the repair yet but I am not expecting any problems doing so. I highly recommend this company. You will be treated with utmost respect and assisted in a timely manner.

