DME HubReviews of dmehub.net

These folks are super awesome and don’t waste time! Highly recommend.

This review might be a little premature because I’m still waiting for the right part to get delivered after an understandable mistake on the first order. But the customer service I’ve experienced so far has been exemplary. I trust the correct parts will come and I’ll be happy!

Great product! The SmartDrive MX2 carrying bag is a well-made, sturdy bag that will protect my SmartDrive while traveling. As usual DME was great to work with and my delivery was super fast. DME is my go to place for mobility needs.

i love everythings here

I was referred to you by Care Medical when they closed a year ago. This is my first time ordering from you. So far so good! I do wish that items had better descriptions, or was this bc it was my first time using your website? Specific item is: wheelchair brakes I ordered. They are the same style i've always used, yet looked different than any I have. So...from talking to friends in the past, they've said, "Quickie has that brake, but it also comes in steel vs aluminum...and is more durable/lasts longer" So I think that is what I got and explains how come it is a higher price than others I've ordered. Also on the receipt, in the package, I would like to see each item's price, rather than a total only. (maybe that is in a confirmation e-mail you sent me after I ordered)? AND this is my fault: I ordered an under seat pouch, after I received my order, I went to your site and found another I would rather had. Lastly, w/o going back over e-mails, I think Dave took my order, and said, "it wouldn't be processed until the next day, if I wanted to add anything to it." But I got an e-mail the next morning...saying it has already been shipped. So that is pretty cool that I could've added/changed order after placing. This sounds like a complaint list...but don't interpret it that way, I've been ordering from Care for 20 years? Hence differences should be expected on my behalf. Also I had a specific list of items pre-selected, and I was not inquisitive. Nothing that can't be smoothed out in the future w/familiarity. Your shipping was F-A-S-T!!! Thanks, Jim

They were very helpful getting my wheelchair back to user quality. They verified that I had the right parts to fix the chair. The parts came in a decent time frame. My chair is now back to 100%. I am so happy to have found them.

I really love The backpack it’s a cool bag . I’m just glad you guys had it. Thank you so much and a great price😃

Only problem I had was after I received my order, I sent an email with a question and it has still gone unanswered.