Melissa
Customer service helpful
I had to call a few times regarding the same issue. Customer service was helpful even though they can't guarantee that the product will work for my wheelchair.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Melissa
I had to call a few times regarding the same issue. Customer service was helpful even though they can't guarantee that the product will work for my wheelchair.
Chris J.
The Airless Inserts are great, but there is not enough sizes so you have to buy 3 to put them together to make a pair for larger wheels.
Sherri
First time I called I had to leave a message that didn’t get returned. When I called the next time and spoke with someone, he was helpful. Good prices. The product I ordered were excellent. Thank you!
Cara S.
They were very helpful. I took off one star because I had to keep calling to find out what was going on. That was the only way I found out that my parts were back ordered. They offered to substitute a higher quality part for no extra charge, which was really great. But then I had to call several times to find out if they had been shipped. The website estimates 3 to 5 business days to receive parts. Mine finally arrived 1 1/2 weeks after ordering - 8 business days. Other than me having to chase them for info and then the delays, they were very good. I will absolutely order from them in the future.
Randy M.
I have not received anything yet. I am hoping it shows up very soon.
Richard B.
Great service and attention to detail. Follow through after order was excellent and caught a glitch in the process to get delivery on time.
Diane G.
Great customer service via phone
Michael R.
Didn’t get email when shipped, otherwise 5 stars.