DDSDroneRepairReviews of djidroneservice.com

the online chat is awesome. The process was very easy. i would highly recommend dji.

Awesome customer service

Total failure. Sent my drone in for repair, paid $474 and was returned a drone (not mine) that was in even worse shape than the one I sent in. I contacted Djidroneservice to complain and was told the 'technician' checked it out and it was repaired. The drone I received would not even turn on...and had a cracked arm. Very disappointed in the money spent for repairs not made (actually a different Phantom 3A was returned), the customer service when I contacted them and their failure to follow up. NOT RECOMMENDED

No complaints! Drone was repaired and returned in a timely manner.

I sent my drone in after I crashed it into some trees so that they could evaluate the damage and send me a quote for repairs. The shipping was supplied by DJI Drone Service for both to and from their facility which I thought was just amazing. Unfortunately the cost of repairs was beyond what I was willing to invest back into my drone so I just asked that they return it to me. They returned it with no questions asked in a nicer shipping box that the original one that I had used to send it in to them! In the future I'll be sure to try their services again if needed.

I have ordered two items from them. Each time it was a great value, exactly as advertised and super fast shipping. They are also active in the community and provide help to pilots. Great organization!

Sent a repair request into them about my damaged drone, they sent me a shipping label quickly so I could send it in to them. They pay shipping and give you a quote on the repair and won't charge you anything in the inspection process. So far, a good company to deal with.

Good and honest, I chose not to get my drone repaired and it was return just as it was.