DDSDroneRepairReviews of djidroneservice.com

Had some initial issues with the repair but they worked with me to resolve it that worked for both of us. Thank you.

Easy! Spoke with rep over the phone. Sent in pics. Got an initial, ballpark estimate. Sent my drone in. Got an emailed official estimate of repair costs. Quick repair. Got my drone back via mail within 14 days. Drone works great.

The drone service guys were very responsive and repairs were done in a timely manner. I did inquire about the smoothness of the gimble for shooting video which was not answered. Considering the way I crashed it, no complaints.

Although it took longer than expected for my drone to get repaired, the drone now runs perfectly and I am having more fun than ever with it!

After trying to figure out what the problem with my drone was for so long, I came up empty but as soon as I sent it in, DJI Drone Service called and said they knew exactly what the problem was and now it works like it’s new again.

Customer service was great! My gimbal motor had locked up after about a 30 foot fall. They did a great job fixing the problem and drone worked great once received. I wish DJIDrone would have looked at the overall health of the drone though. I had a leg that was bent and wouldn't have mind to paid the additional cost to have that fixed. The Drone was shipped back without the gimbal clamp or cover, which concerned me because of possible damage during shipment. I called and they shipped me both no problem and they arrived quickly. Overall, I would use DJI Drone Service again because I was impressed with the customer service and pleased the problem was fixed.

The repair went great but the attention to detail not so good and still have part missing slowly making their way back to me but over all happy my drone is back up and running

Service was fast! I sent my mavic Pro to get a gimbal overload error fixed. Once I received my mavic Pro I was ready to do a test flight and got a vision sensor calibration error. I never had any error like that before. I then calibrated my vision sensor and it was calibrated successfully. Now I'm still getting the warning even though my vision sensor was calibrated successfully. I thought DJI service did a test flight before they sent it back to the customer. I tried to calibrate my vision sensors again and I'm still getting the vision sensor warning not sure what to do.