DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com reviews

184 approved reviews, newest moderated first

Ken
Aug 20, 2021
Horrible experience
Horrible experience
Response from DJDeals.comAug 20, 2021
Good job Ken! We will let RCF know that you didn't like the RCF CVR ART 725 Protective Covers that they shipped to you.
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Joe C.
Aug 11, 2021
Good product but very slow shipping / delivery
Slow delivery -- Ordered the item on June 23rd and received it on August 9th. Six weeks is too long.
Response from DJDeals.comAug 11, 2021
Joe must have missed the giant green banner at the top of all 20,000 pages of the website that says: Factories are severely impacted by a global pandemic & manufacturers are extremely backordered. In many cases you must be willing to wait in line 1-6 months for orders to ship.
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Eric C.
Aug 2, 2021
This was one of my worst customer…
This was one of my worst customer experiences I have had in my life. I was lied to about the shipping and delivery date multiple times throughout the process. I would request updates and I was told to cancel my order. There was no help to get me valid information. I received my out for delivery email days after I received the package.. I would pay money to never have to deal with this type of incompetency again. FYI - even during a pandemic you can respond and provide information to a customer... At every turn I was misled. You can report me to any list you want, but I hope nobody has to deal with this lack of communication and professionality again
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Leslie S.
Jul 28, 2021
Great fast service
Great fast service. Will order again
Response from DJDeals.comJul 28, 2021
Thank you!
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Joel
Jul 23, 2021
I paid for an item which cost me $158…
I paid for an item which cost me $158 to ship to Puerto Rico and I’m still waiting for “shipping label to be made by seller” according to UPS. This is absurd. It’s been two weeks already.
Response from DJDeals.comJul 23, 2021
Joel Vazquez Calle Tulipán BA16 Valle Arriba Heights Carolina Puerto Rico 00983 +17874397667 [email protected] THIS IS A FAKE REVIEW. Obviously you can't use the UPS website to track an order that was shipped USPS. Your USPS tracking number has been sent to you 4 times so far, and yet you continue to ask for it over, and over, and over again. https://tools.usps.com/go/TrackConfirmAction_input?strOrigTrackNum=9405803699300796877220 July 23, 2021, 4:36 am Departed USPS Regional Facility CATANO PR DISTRIBUTION CENTER Your item departed our USPS facility in CATANO PR DISTRIBUTION CENTER on July 23, 2021 at 4:36 am. The item is currently in transit to the destination. July 23, 2021, 2:28 am Arrived at USPS Regional Destination Facility CATANO PR DISTRIBUTION CENTER July 16, 2021 Pre-Shipment Info Sent to USPS ProX, the manufacturer that processed & shipped this order, has no idea why this person keeps emailing them complaining that they didn't ship the order. ProX shipped it in full, and ahead of schedule. The buyer just doesn't understand how the USPS website works apparently. Everyone here can clearly see that the USPS shipped the package long ago, so obviously this review is fake, and has now resulted in a permanent ban of this buyer from the website per the Terms & Conditions of Sale.
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Liliana C.
Jul 13, 2021
I purchased the AG 800 disinfecting…
I purchased the AG 800 disinfecting fogger I needed information on what solutions to use no one ever returned an email then I wanted to returned it I email you guys more then 30 times stating to go back to my original email ect...I'm going to eat -it on this over $340 but i will NEVER order from your website and if I know some one trying to order from you guys I will 100% stop them worst website
Response from DJDeals.comJul 13, 2021
Liliana Canela 5532 spinnaker Drive Apt 2 San jose, CA 95123 4087592106 [email protected] Your fake review isn’t helping anyone 😂 Looking at our email history it looks like you asked for an RA 4 times, and 4 times you were sent an response in less than 1 minute from our customer service team with instructions; and all 4 times you ignored the instructions. Nobody else has ever had a hard time with a Return Authorization, in fact, 4 of our amazing customers just got RA’s today! You’d probably want to refer yourself back to the Return Policy to see how everyone else does it, rather than leaving a fake review about things that never happened. https://djdeals.com/customer-service/#RETURNS
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Tanya
Jul 6, 2021
Fast shipping and excellent product.
Fast shipping and excellent product.
Response from DJDeals.comJul 7, 2021
Thank you Doug!
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static
Jul 5, 2021
So good! Better than all the rest.
Thank you, very fast shipping, great packaging, simply the best.
Response from DJDeals.comJul 6, 2021
Thanks Alex! Have fun with your Faderfox!!
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