DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com reviews

184 approved reviews, newest moderated first

Joel M.
Feb 12, 2020
Arrived in the prescribed time frame
Arrived in the prescribed time frame. Good pricing. Asked for help with a product issue. Got a response. still not resolved.
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Joe B.
Feb 10, 2020
amazing customer service
Great pricing and amazing customer service. Unfortunately there was a problem with my order and I didn’t receive the headphones in my deal. However after a 2 minute phone call explaining the situation the problem was quickly resolved and my headphones where sent out to me the next day. Can’t fault the customer service and friendly employee.
Response from DJDeals.comApr 16, 2020
Thank you Joe! -DJDeals.com staff
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Bob S.
Feb 9, 2020
Good price and responsive service in…
Good price and responsive service in the face of an unexpected delivery glitch from the manufacturer. All turned out well.
Response from DJDeals.comApr 16, 2020
Thank you Bob! -DJDeals.com staff
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Karen M.
Jan 27, 2020
Its been 3 weeks and i havent received…
Its been 3 weeks and i havent received my shipment!
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GZB
Jan 20, 2020
Excellent vendor
Delivered my items in a timely fashion, items were as described. Quick service, attentive to email questions. Will definitely recommend. I wish all my vendors were as customer focused as DJ Deals.
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Jonathan C.
Jan 13, 2020
Met all expectations!
Product & communications perfect. Thank You!
Response from DJDeals.comJan 13, 2020
You did. on 12/23/2019 at 10:40AM the server sent your order receipt to your email address, and copied us on it, we got it just fine. Then, on December 30, 2019 at 2:32 pm, the website sent you a tracking email, and copied us on it, we got it just fine. Sounds like your review would be better suited for your email provider, we're sorry they didn't deliver your emails to you!
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Michael C.
Dec 18, 2019
The return policy is ridiculous
The return policy is ridiculous, so double check your order is right before you finalize your purchase.
Response from DJDeals.comDec 18, 2019
Unfortunately for this customer, he read & agreed to the Return Policy (which has been in place since 2001) during checkout, then asked to return an opened crossfader, which per the Return Policy, is not returnable by the manufacturer. This person ordered the wrong crossfader, which is bizarre, then asked to exchange it, which we approved, against our Return Policy, but apparently he used it first so was not able to exchange it. Buyers should obviously read the return policy when they check the box during checkout that says that they read it...not to mention that our Return Policy blows away every other DJ equipment retailer online; it is by far the most lenient! Some people you just can't help apparently.
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Pete
Dec 11, 2019
Bait and switch
Bait and switch After ordering my items I was told it was backordered and to buy a more expensive fixture. Tried emailing and never got a response back.
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