Distacart.comReviews of distacart.com

Response from Distacart.comJun 28, 2025

Hi Theodora Harleston, We apologize for the inconvenience. Before dispatching, our fulfillment partner audits every product and ensures the products are being dispatched for the requested size. Kindly measure the tops you received with a measuring tape and share images if they differ from our size chart and share to [email protected] so that we will be more than happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comJun 13, 2025

Dear Raveena Bagiyal, Thank you for your feedback. It incurs a lot of money to our fulfilment partner for shipping products overseas from India at express delivery. Please note that the product price is inclusive of duties and all the taxes so that you have peace of mind with hassle-free delivery. Having said that, we have still passed the feedback to the seller. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance, and we will be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comApr 4, 2025

Dear Neva, Thank you for your feedback. We have forwarded it to our concerned team for further review. Meanwhile, we are sorry to inform you that we are unable to find your order details. We request you share your order details with us by emailing at [email protected] or call us at +18552534782 and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comMar 11, 2025

Dear Kiran Kumar Enjamuri, We apologize for the inconvenience caused. However, we dispatched the product Plain Sakinalu that was prepared on the date of dispatch only. Exclusively, the brand itself controls the product quality. Having said that, we have still passed the feedback to the seller. Thank you, Customer Happiness Team!

Response from Distacart.comMar 10, 2025

Hi Anitta Philip, We apologize for the inconvenience caused. Before dispatching, our fulfillment partner audits every product and ensures that the requested products dispatched. We request you share product images along with your order details with us by emailing at [email protected] or call us at +18552534782 and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comMar 4, 2025

Dear Kalyani Chandrakanth, We sincerely apologize for any inconvenience you may have experienced regarding the product packaging, which you have received in a crushed condition. Your feedback is important to us, and we have promptly forwarded your feedback to the relevant team. Please reach out at [email protected] or call us at +18552534782 for more clarification and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comNov 16, 2024

Hi Nicholas, We apologize for the inconvenience you've experienced. It's our responsibility to pay the duties and ensure hassle-free delivery of the shipment to your doorsteps. We appreciate your understanding and prompt payment, and we have already initiated the refund. We have instructed the carriers to charge the duties to the seller’s account, and in rare cases where invoices are forwarded to customers, we request them to share the details with us so we can handle the payment. If the carrier requests payment upon delivery, we suggest the customers to pay to avoid any delays in receiving the package, and we will process the reimbursement. We are taking steps to minimize such issues moving forward. Please reach out at [email protected] or call us at +18552534782 for further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comSep 24, 2024

Hi Vijith Vasu, We are sorry for any confusion caused. Please be assured that our sellers only ship products from fresh batches. Upon review, we found that the manufacturing date of the product "Sesa Wellness Himalayan Sj Resin 20 gm" is  2nd February 2024 (DD-MM-YYYY) and has a shelf life of 3 years. We request you to recheck and please feel free to contact us at [email protected] or at +1-855-25-34782. Thank you, Customer Happiness Team!