Distacart.comReviews of distacart.com

Response from Distacart.comAug 28, 2026

Dear Sandeep Kumar, Thank you for your review. We’re sorry to hear about your experience and completely understand your concern regarding the undelivered shipment. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comAug 28, 2026

Dear Meytal Z, Thank you for bringing your concern to our attention. We take concerns regarding hateful, discriminatory, or offensive content very seriously. We’re glad we were able to address the initial titles you reported and appreciate you highlighting the additional title for review. Your feedback is valuable to us, and we remain committed to listening to our customers and taking appropriate action. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comAug 28, 2026

Dear Joe Schmoe, Thank you for your review. We’re truly sorry to hear about your experience. We understand how disappointing it must have been to wait several weeks, experience delays in communication, and undelivered shipment. This is certainly not the experience we aim to provide. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team

Response from Distacart.comAug 31, 2026

Dear D’mond Glantone, Thank you for your review. We’re sorry to hear about your experience and completely understand your concern regarding the undelivered shipment. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance. We will be happy to help you. Thank you, Customer Happiness Team

Response from Distacart.comAug 28, 2026

Dear Dipak Ranpuria, Thank you for sharing your feedback. Kindly note that we are an Indian-origin company headquartered in California, USA, and our website is designed to help customers in other countries access and purchase Indian products. Product pricing is determined independently by the sellers and manufacturers who list their products on our platform. We do not set, control, or determine their product prices or manufacturing quality, and we are not involved in those decisions. As for delivery, orders are delivered according to the shipping timeline selected by the customer at checkout. Delivery times can vary depending on the shipping option chosen and the destination. We understand that product prices in India may differ from prices in international markets due to various factors, but we appreciate your feedback and take customer concerns seriously. Our aim is to provide a platform that makes Indian products accessible to customers worldwide. Thank you, Customer Happiness Team

Response from Distacart.comAug 12, 2026

Dear Asha R, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comAug 12, 2026

Dear Raghav Baliga, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Regarding the pricing, we would like to clarify that we do not determine or control the retail prices of the products. Some products may appear significantly higher in price due to factors such as international sourcing, shipping, import duties, taxes, and other associated costs. We understand that this can sometimes make the final price higher than expected. We also take customer privacy and communication preferences seriously. If you no longer wish to receive marketing emails, you can use the unsubscribe option provided in our emails or contact us directly, and we’ll be happy to assist. Please reach out at [email protected] or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further. Thank you, Customer Happiness Team

Response from Distacart.comAug 11, 2026

Dear Chelsea Korth, Thank you for your review. We sincerely apologize for the inconvenience caused by receiving an incorrect item. We have already reviewed your case and resolved your issue at your preference and dropped an email. Please reach out at [email protected] or call us at +18552534782 for further clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team.