Distacart.comReviews of distacart.com

I m not happy at all and very poor service. I ordered 22nd march still item doesn't despatch till today. I need urgently that item. Very very poor customer service 😢

I am very very disappointed with their customer service. I was informed that I was not supposed to pay custom duty or any other charges except the price of the product. After receiving the delivery I got an invoice from fedex to pay custom duty. I informed distacart immediately and 10 more times after that. Every time I get one reply that they are looking into it. I am getting notices from fedex to pay the charges but why should i pay something i am not supposed to. Now Fedex has transferred this matter to a collection agency and I am afraid it is going to affect my credit store as well. I might have to pay for this now but I am definitely filing a complaint against them. This was my first order with them and I am not using their services again for sure and also I will not recommend them to anyone.