Distacart.comReviews of distacart.com

Response from Distacart.comOct 7, 2026

Dear Shubhada Puntambekar, Thank you for your review. We sincerely apologize for the delay in delivering your order and for the fall being missing from your saree. We understand how disappointing this must have been. We have dropped an email. Please check and revert to us. Thank you, Customer Happiness Team!

Response from Distacart.comSep 15, 2026

Dear Aman Gill, Thank you for your review. We’re truly sorry to hear about your experience. We understand how frustrating it must be to wait for an order without receiving timely updates. This is not the level of service we aim to provide. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comSep 26, 2026

Dear Deepak Garg, Thank you for your review. It was nice talking to you over the call. As per your confirmation, we have escalated your response to our concerned team for further processing. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comSep 14, 2026

Dear Rashmi, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comSep 26, 2026

Dear Mr. Sanjeev Kumar, Thank you for reaching out. We take feedback about product quality and authenticity very seriously. We would like to clarify that we procure our inventory through strictly vetted, official distribution networks that source directly from the manufacturer. We do not sell unauthorized or counterfeit goods. To help us investigate this specific matter, please reply with your order number. This will allow us to track the exact item you received and look into this with our team. We appreciate your patience and look forward to resolving this for you. Thank you, Customer Happiness Team.

Response from Distacart.comSep 11, 2026

Dear Laurel, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team. Dear Laurel Smith, Thank you for helping us with the order number. We’re sorry to hear about your experience. We understand how frustrating it must have been to receive a damaged product and unclear delivery updates. We have dropped an email in detail. Please check and revert to us. Thank you, Customer Happiness Team!

Response from Distacart.comSep 10, 2026

Dear Savitri Singh, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comSep 10, 2026

Dear Eileen Stafford, Thank you for your feedback. We sincerely apologize for the inconvenience caused and truly understand how disappointing this situation must be. We have escalated it to our logistics team as a priority. Rest assured, we will get back to you promptly as soon as we have more updates. Thank you, Customer Happiness Team.