Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

Showing 378 reviews with 1 star · Clear filters

Mandeep K.
May 27, 2025
Distacart service is very bad
Distacart service is very bad, Its more than 15 days my parcel is not delievered yet and not able to track my order as well. Frustrating experience with you guys. Stop your business if you guys can't provide good customer service. Pls guys don't shop here.
Response from Distacart.comMay 27, 2025
Hi Mandeep Kaur, We sincerely apologize for the inconvenience caused. Usually, once the order is placed, the seller needs 3-5 business days to fulfill the order. Once dispatched, from the date of dispatch, it will be delivered as per the shipping method chosen by you. Moreover, please share your order details with [email protected] or call us at +18552534782, and we will be happy to assist you further. Thank you, Customer Happiness Team!
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Paddi A.
May 25, 2025
Spoiled sweets
Spoiled sweets Waiting for my refund
Response from Distacart.comMay 25, 2025
Hi Paddi Akula, Thank you for your review. Kindly note that after you have reached out to us for the current quality of the products, we have cross-checked with our seller and already refunded your order value. This amount will be reflected in your original payment method in 7 to 10 business days. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further clarification, and we will be happy to assist you. Thank you, Customer Happiness Team!
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Robin
May 16, 2025
Bare Anatomy Hair "serum".
I got three of those Bare Anatomy Hair growth numbers. Rumour has it, it is supposed to give a bit of a nudge for hair growth...uh huh?! On the third bottle there is no real change. I then started on a number I bought elsewhere, 8ozs, opposed to one, and just under half price. Go figure. It has had a good effect, with a noticeable change. I think there is a fair bit of smoke and mirrors with this Bare Anatomy thing. Not to mention they have five different variations on a theme. Different packing/labeling to reel in the mug customers. I'm very unimpressed?!
Response from Distacart.comMay 16, 2025
Hi Robin, We apologize for the inconvenience. Effectiveness is something that our fulfillment partner or Distacart, has no control over. We recommend you take advice from an expert and research the right product that suits your needs. We act as a platform between sellers and customers. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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amarnath S.
May 15, 2025
Bare Anatomy Expert Anti Dandruff Kit…
Bare Anatomy Expert Anti Dandruff Kit (Shampoo & Mask) for Hair Smoothing & Conditioning - Combo This shampoo is one of the worst I've ever used. Nothing shows any positive impact, other than that I am losing my hair after using this shampoo kit. ZERO IMPACT. COMPLETELY WASTE OF MONEY. I SUGGEST NEVER TRY THIS PRODUCT.
Response from Distacart.comMay 16, 2025
Hi Amarnath, We apologize for the inconvenience. Effectiveness is something that our fulfillment partner or Distacart, has no control over. We recommend you take advice from an expert and research the right product that suits your needs. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Harsimran S.
May 5, 2025
Did not get my parcel
Did not get my parcel
Response from Distacart.comMay 5, 2025
Hi Harsimran Singh, We sincerely apologize for the inconvenience caused. Could you please share the order details on [email protected] or call us at +18552534782 and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Rahul A.
May 5, 2025
Please don’t purchase from this…
Please don’t purchase from this platform they give wrong commitments I have ordered a product for express delivery they charged me and not received on time and when you contact them they say reasons but no resolution so kindly go with other platforms that give you good facilities. Thank you
Response from Distacart.comMay 5, 2025
Dear Rahul Aooty, We apologize for any inconvenience caused. Please note that the order timeline includes both the fulfilment and shipping periods. We remain confident that your shipment will be delivered to your doorstep by the promised date. Please reach out to us at [email protected] or call us at +18552534782 for more clarification on the promising time and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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D B.
May 4, 2025
I don’t recommend this company
I bought a sunscreen from them and it showed up damaged and the sunscreen was basically empty. They were not willing to replace it so I wasted my money
Response from Distacart.comMay 4, 2025
Dear D B, We sincerely apologize for the inconvenience caused. Before dispatching, our fulfilment partner audits every product and ensures they're in intact condition. Rarely does it happen in transit because of the mishandling of the packages. We request you please share your order details with us by emailing at [email protected] or call us at +18552534782 and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Ritika G.
May 3, 2025
Ordered but no delivery or any update yet
I ordered some products and its been more than a month. I just received an email saying that they will soon update me.I have neither receieved my products nor any further update. Order tracking number not working as well. I think this is all fake
Response from Distacart.comMay 3, 2025
Hi Ritika Gupta, We sincerely apologize for the inconvenience caused. Upon checking the details, we see that the order has been updated as delivered by the carriers. But please do not worry. We will escalate this matter with our concerned team and get back to you with the best resolution in this matter. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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