Tony
Good customer response
Their customer service response is very quick and responsive. The process of using points needs to be fixed as it subtracts your points even when you plan to use it but not actually use it.
Response from Distacart.comAug 8, 2026
Dear Tony Seeto, Thank you for your review. We're delighted to hear that you had a positive experience with our customer support. We understand your concern and apologize for any inconvenience this may have caused. Your feedback is valuable, and we have shared it with our technical team for review as we continue working to improve the rewards points experience. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!



