Distacart.comReviews of distacart.com

Response from Distacart.comJan 25, 2026

Dear Wathooth Amjath, Thank you for bringing this to our attention. We understand your concern regarding the delivery timeline. We would like to inform you that once an order is placed, the seller requires 3 to 5 business days to fulfill it. The estimated dispatch time for each product is displayed on its individual product page, and from the date of dispatch, your order will be delivered as per the shipping timeline you choose while placing your order. Please do not worry; your order has reached its destination and will be delivered within the promised timeline. If you would like us to review your order details further or need any assistance, please feel free to reach out to us at [email protected] or call +1-855-253-4782. We’ll be happy to assist. Thank you, Customer Happiness Team!

Response from Distacart.comJan 18, 2026

Dear Monika Gollen, We regret the inconvenience caused. We reviewed and observed that we sent the same product Daily Life Forever52 Pro Artist Ultra Definition Liquid Foundation - Honey. However, the advertised images are for illustrative purposes only and the colour may slightly vary due to photographic lighting sources or your monitor settings. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comJan 15, 2026

Dear Diana Mills, Thank you for your review. After reviewing our records, we found that the shipment was delivered to you on January 11, 2026. We kindly ask you to check your surroundings again and let us know if you can locate the package by reaching out to us at [email protected] or call us at +18552534782. Meanwhile, we will forward the same to our concerned team to cross-check the details from our end as well. Thank you, Customer Happiness Team!

Response from Distacart.comJan 8, 2026

Dear Rajiv Bhatia, We sincerely apologize for the delay in the delivery of your shipment. We understand how frustrating it can be not to receive your order within the promised timeframe. Your concern has been escalated to our logistics team, who addressed this issue as a priority. We have also sent you an email with the resolution. Please check your inbox and respond at your earliest convenience, as your confirmation will help us proceed further. Please reach out at [email protected] or call us at +18552534782 if you need any further assistance. We will be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comJan 2, 2026

Hi Customer, Thank you for your review. We sincerely apologize for any inconvenience you have experienced. This is not how we usually handle situations. Rest assured, we are here to assist you. Please share your order details with us so we can look into the matter and provide the best possible support. Please reach out at [email protected] or call us at +18552534782 if you need any further assistance. We will be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comDec 23, 2025

Dear Customer, Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. Upon checking we are unable to find any order details. We request you to share the required details (order number or registered email id) via email. This will help us to look into the matter further for the resolution and verify with our seller. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we'll be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comDec 11, 2025

Dear Dolomites, Thank you for the review. We’re truly sorry to hear that you haven’t received your order. This isn’t the experience we want for our customers. Could you please share your order number and the email or name used for the purchase so we can look into this right away? Please reach out to us at [email protected] or call us at +1-855-253-4782, and we'll be happy to assist you further. Thank you, Customer Happiness Team