Distacart.comReviews of distacart.com

I did not receive my order but it’s showing delivered. I made sure to check in the lobby and mail room, but could not locate the package. This has never happened before with distacart deliveries. It was one of the most frustrating experience. Previous carriers would deliver directly outside door. The delivery person carelessly left it somewhere randomly. Kindly it is requested please provide replacement or I’d like a refund.

I never knowingly signed up for this subscription and still do not know how it was created. The cancellation process was unnecessarily difficult, with multiple steps and attempts to keep me subscribed. I was also unable to remove my saved payment card. Distacart needs to be more transparent about subscriptions and make cancellation and payment management much easier.

The expiry date of the two tubes of Biluma cream are both 03/27. Less than 6 months validity. And the night cream is a bit longer 06/27. Less than one year. I just can't believe how can you ship products to customers with such a short expiry date. I will never order from your site again.

Very late delivered

I am extremely disappointed with the level of customer service I have received. I have been emailing you for over a week regarding this issue and have yet to receive a response. I have now received a final demand for payment from FedEx for shipping charges that I believe should have already been paid by Dista at the time of purchase. The situation has become extremely concerning, as FedEx has warned that the outstanding amount may be referred to a debt collection agency if payment is not made. This is completely unacceptable, particularly as I have been trying to resolve this matter with you for over a week without any response. I expect Dista to take responsibility for these charges and resolve this matter urgently, including ensuring that I am not held liable for costs that should have already been covered. Please respond as a matter of urgency and confirm that this issue will be resolved. If this matter is not dealt with appropriately, I will not be purchasing from Dista again.

I ordered Clinic Plus Strong & Long Health Shampoo (175 ml) and paid $15.82. Later, I found the exact same product at an Indian shop in Perth for only $4.99. That means I paid more than three times the price. I found this extremely expensive and disappointing. I recommend comparing prices before purchasing.

I can't use it because teast is really bad

Bad customer service. Ordered sweet from india hoping it will be value for money. But with in a day sweet started developing molds. Please find the attachments.