Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

Showing 378 reviews with 1 star · Clear filters

Sushmitha G.
Apr 19, 2026
I ordered gavyamart black sesame oil…
I ordered gavyamart black sesame oil and ingredients on package show groundnut oil. It’s very disappointing to receive products like that. I don’t know now if it’s groundnut oil or sesame oil
Response from Distacart.comApr 21, 2026
Dear Mandeep Kaur, Thank you for sharing your feedback. As per our website, we have sent the same products as you have ordered. Meanwhile, we have sent you a separate email with a detailed clarification regarding this matter. Kindly review it and respond at your earliest convenience so that we can assist you more effectively. Thank you, Customer Happiness Team
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Mandeep B.
Apr 19, 2026
Worst service ever
Worst service ever. There is no update on my order for more than a month.. order is not moving at all. There is no communication from their side. I am the one following and instead of re imburse or sending me other order..they keep saying it is stuck in customs. If you are ordering something imp..dont rely on them ..your order can take a year or might nvr be delivered..dont waste your time and money..i will never order anything from here.
Response from Distacart.comApr 21, 2026
Dear Mandeep Kaur, Thank you for taking the time to share your review with us. We sincerely apologize for the experience you had with this order and completely understand how frustrating this situation must be for you. To resolve the issue on priority, we have sent you an email with the appropriate resolution. Kindly check and revert to it. Thank you, Customer Happiness team.
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Shubhangi H.
Apr 19, 2026
I ordered view siddha tablets which in…
I ordered few siddha tablets for which in total cost was only about 850 INR to 900 INR . But I paid around 4500 INR to Distacart and got few items delivered few days ago and thought rest would be delivered as a separate order . There was a separate shipment generated for rest of the order and shows delivered without actually being even delivered , they are just a scam and no one is responding on their customer care whatsapp channel , I would not recommend them to anyone such a scam and fraudster site , please avoid them at any cost
Response from Distacart.comApr 20, 2026
Dear Shubhangi Harish, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Gaurav D.
Apr 19, 2026
Auto subscription without asking me
I just ordered once and never asked for subscription. But i keep getting this product every month . This feels like scam.
Response from Distacart.comApr 21, 2026
Dear Gaurav Dev, Thank you for sharing your feedback. We truly apologize for the inconvenience and understand why this situation feels concerning. After reviewing your account, it looks like the subscription option was selected at the time of your initial order, which triggered the recurring deliveries. However, we completely respect your concern and have now cancelled the subscription from our end. Please be assured that you will not receive any further automated orders or charges. This was not intended to cause any confusion or inconvenience. Please reach out at [email protected] or call us at +18552534782 if you have any clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Gargi
Apr 17, 2026
I wish you have negative rating
I wish you have negative rating. I would have give you negative starts !!! Worst ever experience and also cheating.. first didn't get my order easily.. atleast 5-6 calls and 7/8 emails minimum!! To get the shipping/tracking details. I as a customer been blamed for not paying for fast delivery where your product was not even available n later was in Custome !!! And main thing, as you said I didn't get back my money‼️‼️‼️ I have been told on a call that I'll get my order value back.
Response from Distacart.comApr 18, 2026
Dear Gargi, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Winnie R.
Apr 11, 2026
I’m extremely disappointed with my…
I’m extremely disappointed with my experience. I placed an order over a month ago, and although I received a notification saying it was delivered, I never actually received it. I’ve tried contacting customer service through multiple channels, but haven’t received any response at all.
Response from Distacart.comApr 18, 2026
Dear Winnie Roji, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Elena
Apr 9, 2026
Horrible delivery
Horrible delivery! The estimated time us noy even close to the real one. Package hascbeen delivered two weeks later than promised. Never again.
Response from Distacart.comApr 9, 2026
Dear Elena, Thank you for your feedback. We apologize for any inconvenience you have experienced. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Máté G.
Apr 3, 2026
30+ days shipment, not even sure if it will arrive
They advertise an express shipping, 5-7 days to Europe: but I placed my order, and paid for it 30 (!) days ago, and I still did not receive it, it is still on the way, and for the customer service it takes 2 days to answer a request, where they promise to help to speed up the process, but in reality nothing happens... Yes, I know about the current geopolitical issues, but based on the tracking history the package is in Germany already for 10 days: there are no geopolitical issues in Germany, so what is it doing there for 10 days??? This is unacceptable this way, at this point I'm not even sure if I'll even get my package or if this is a scam!
Response from Distacart.comApr 4, 2026
Dear Máté Gärtner, Thank you for taking the time to share your review. We sincerely apologize for the experience you had with this order. We completely understand your concerns regarding the shipment and how frustrating this must have been for you. This is not the standard we strive to uphold. Please rest assured that Dista takes full responsibility for your order and is committed to resolving this for you promptly. In the meantime, we have sent you a separate email with more details regarding this matter. We kindly request you to review the email and respond, as your input will help us proceed further. Thank you, Customer Happiness Team.
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