Distacart.comReviews of distacart.com

Response from Distacart.comMay 1, 2026

Dear Jacob Mathew, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comMay 6, 2026

Dear Lindsey Bryant, Thank you for your feedback. We would like to inform you that, according to our records, the shipment was successfully delivered on 28 February. We have sent an email with the tracking link. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comApr 26, 2026

Dear Saritha, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comApr 28, 2026

Dear Anthony Gaudino, Thank you for the review. Upon checking our records, we can confirm that the seller dispatched the products exactly as displayed on our website. We would also like to assure you that we work exclusively with original manufacturers and authorized suppliers. We maintain a strict zero-tolerance policy against counterfeit or imitation items, and product authenticity is extremely important to us However, if you believe there is any discrepancy or suspect that the product may not be authentic, we kindly request you to share the specific details or concerns that led you to this conclusion. This information will help us investigate the matter thoroughly and assist you in the best possible way. Please reach out at [email protected] or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comApr 22, 2026

Dear Raghava Reddy, Thank you for taking the time to share your experience with us. We understand your concern about pricing. Our prices are all-inclusive, covering duties, taxes, careful packaging, and international shipping, which helps ensure your order arrives safely and without any unexpected charges. They also reflect the costs of authentic sourcing and secure handling of the products. The shipping charges will be based on the order value. We truly value your feedback and have shared your thoughts with our team as we continually review our offerings. Your input helps us improve and provide the best possible experience for our customers. If you’d like to discuss further or have any questions, please feel free to reach out to us at [email protected] or call +1 855-253-4782. We’re always happy to assist. Thank you, Customer Happiness Team

Response from Distacart.comApr 21, 2026

Dear Achyut Koirala, Thank you for your review. We are sorry to hear that you are disappointed with the delivery time of the order. We would like to clarify that the order timeline includes both the fulfilment period (3–5 business days) and the shipping period (10-15 business days(Standard Shipping)) that you have chosen while placing the order. When combined, the estimated delivery date for your order was April 29, 2026. We are pleased to confirm that your package was delivered on April 14th, 2026, which is well before the promised timeframe. Also, note that once an order has been dispatched, it cannot be cancelled. Please reach out at [email protected] or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further. Thank you, Customer Happiness Team

Response from Distacart.comApr 20, 2026

Dear Neha Sharma, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comApr 21, 2026

Dear Denise Tester, Thank you for your review. We are sorry to hear that you are disappointed with the delivery time of the order. We would like to clarify that the order timeline includes both the fulfilment period (3–5 business days) and the shipping period (3-5 business days) that you have chosen while placing the order. When combined, the estimated delivery date for your order was April 22, 2026. We are pleased to confirm that your package was delivered on April 14th, 2026, which is well before the promised timeframe. Please reach out at [email protected] or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further. Thank you, Customer Happiness Team