Distacart.comReviews of distacart.com

Response from Distacart.comJan 26, 2026

Dear Vivek Kumar, Thank you for your feedback. We are pleased to hear that you are satisfied with the quality of the product you received. Please note that the order timeline consists of both the fulfilment period (15–16 days) and the shipping time (5–7 business days). When combined, the estimated delivery date for your order is February 4, 2026. However, the package was delivered on January 21, 2026, which is well within the promised timeframe. The fulfilment time for each product is clearly stated on its respective product page. We kindly recommend reviewing this information when placing future orders to avoid any confusion. Kindly note that the prices of our products include duties and all taxes so that you will receive the shipment without any hassle. If you made the payment for the same to DHL, we request that you share the receipt with us so that we will initiate a refund of the same amount to your original payment method. Please reach out to us at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comJan 24, 2026

Dear Calvin Brown, Thank you for your review and for appreciating the taste and quality of our honey. The product you purchased is a 250 gm jar, which refers to the net weight of the honey, not the jar size or volume. Honey is dense, so 250 gm may appear smaller compared to other products by volume. We ensure every jar is accurately weighed during packaging. Please reach out at [email protected] or call us at +18552534782 if you need any further assistance. We will be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comJan 15, 2026

Dear Inbar Franko, Thank you for your feedback. We’re glad to hear that you were satisfied with the delivery speed and product quality. Regarding the Himalayan Throat Capsules, we would like to clarify that this item was not delivered, as the payment was not completed. Our team tried reaching out to you via calls and emails, but there was no response from your end. Please reach out at [email protected] or call us at +18552534782 if you need any further assistance. We will be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comJan 8, 2026

Dear Eric Ressler, Thank you for sharing your feedback with us. Usually, once the order is placed, the seller needs 3-5 business days to fulfill the order. After reviewing our records, we confirm that the shipment was delivered within the promised timeline, based on the shipping method you selected. Regarding the shipping charges, we would like to inform you that it incurs a lot of money for our fulfillment partner for shipping products overseas from India at express delivery. However, shipping charges will vary depending on your total order value. If your total order value is higher, your shipping charges will be reduced accordingly. Please reach out at [email protected] or call us at +18552534782 if you need any further assistance. We will be happy to assist you. Thank you, Customer Happiness Team!