Distacart.comReviews of distacart.com

Response from Distacart.comMar 10, 2026

Dear Daniel Vatkin, Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with your overall transaction and that the packaging met your expectations. We’d like to clarify that our sellers require 3–5 business days to procure and dispatch an order. Once dispatched, delivery depends on the shipping method selected at checkout. Upon reviewing the details, we see that your order was placed on February 24th, with using the free 10-15 Business day Standard Shipping option. Based on this timeline, the expected delivery date was on or before March 25th. We’re glad to inform you that the order was delivered earlier than promised, on March 7th. Please reach out at [email protected] or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further. Thank you, Customer Happiness Team

Response from Distacart.comFeb 27, 2026

Dear Ash Nisha, Thank you for the review. We are glad that you are satisfied with our delivery services. However, we apologize for any inconvenience caused regarding the product size. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Response from Distacart.comFeb 20, 2026

Dear Adel Khurshid, Thank you for the review. After reviewing our records, we see that the order was placed on February 1, 2026, with a shipping method of [10-15 Business day Standard Shipping (Post Dispatch)]. The shipment was delivered on February 17, 2026, which aligns perfectly with the shipping timeline. Additionally, we apologize for the inconvenience you have experienced in receiving the damaged product. We have dropped you a separate email regarding this matter in detail. We kindly request that you review the email and respond, as your input will enable us to provide more effective assistance. Thank you, Customer Happiness Team!