Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

Showing 378 reviews with 1 star · Clear filters

Elmira
Jun 14, 2026
I ordered LIV 52 one time
I ordered LIV 52 one time and you sent me 3 times and take money from my credit card with out my permitision now I have to close my credit card, what is not good for me in this time. Please, do not send more Liv 52 I have it now for all my life.
Response from Distacart.comJun 15, 2026
Dear Elmira Fittipaldi, Thank you for your feedback. After reviewing your account, it looks like the subscription option was selected at the time of your initial order, which triggered the recurring deliveries. However, we completely respect your concern and have now cancelled the subscription from our end. Please be assured that you will not receive any further automated orders or charges. This was not intended to cause any confusion or inconvenience. Please reach out at [email protected] or call us at +18552534782 if you have any clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Gamers W.
Jun 14, 2026
Product brand everything same but inside bottle coming bad smell
Product brand everything same but inside bottle coming bad smell
Response from Distacart.comJun 15, 2026
Dear Customer, We understand your concern. We would like to investigate the issue. We request you to please write to us at [email protected] with your order number or the email address used while placing the order, and our team will promptly look into it and provide you with a clear resolution. Thank you, Customer Happiness Team
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Manoj K.
Jun 12, 2026
Wrong item delivered and reported to…
Wrong item delivered and reported to customer care. its been 3-4 business days and no update. Here is the Order #784515
Response from Distacart.comJun 19, 2026
Dear Manoj Kumar, We're sorry to hear about your experience and understand your concern regarding the incorrect product received. We have escalated the matter to the relevant team for further investigation and will work to resolve it as quickly as possible. Meanwhile, we have dropped an email to you with the resolution in this matter. Please check your inbox and revert to us at your earliest convenience so we can assist you promptly. Thank you, Customer Happiness Team!
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Jessica G.
Jun 10, 2026
When you order from Dista
When you order from Dista, they instantly put you on a subscription plan. Not requested and not OK!
Response from Distacart.comJun 19, 2026
Dear Jessica Guff, Thank you for your feedback. After reviewing your account, it looks like the subscription option was selected at the time of your initial order, which triggered the recurring deliveries. However, we completely respect your concern and have now cancelled the subscription from our end. Please be assured that you will not receive any further automated orders or charges. This was not intended to cause any confusion or inconvenience. Please reach out at [email protected] or call us at +18552534782 if you have any clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Gurpreet S.
Jun 7, 2026
I have ordered tablets but I was sent…
I have ordered tablets but I was sent the product in powder form
Response from Distacart.comJun 13, 2026
Dear Gurpreet Singh, Thank you for your review. After reviewing our records, we see that you have placed an order for the product [Qty:2] Baidyanath Jhansi Shitpitta Bhanjan Ras 10 gm, and we have dispatched the same. We have dropped you a separate email regarding this matter in detail. We request that you check your email and respond to us. Thank you, Customer Happiness Team!
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Bianca C.
Jun 2, 2026
Package not delivered do not recommand
Package not delivered do not recommand
Response from Distacart.comJun 13, 2026
Dear Bianca Calota, Thank you for your review. We sincerely apologise for the delay in delivering your order. We truly understand how disappointing this situation must be. This is certainly not the experience we want our customers to have. We have dropped an email in detail. Please check and revert to us. Thank you, Customer Happiness Team
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Pari S.
Jun 1, 2026
I will never buy anything from…
I will never buy anything from them.Disturbing experience.
Response from Distacart.comJun 13, 2026
Dear Pari Saini, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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Arya
May 30, 2026
Never recieved the product and then hot…
Never recieved the product and then hot repeated emails to leave a review. There is no customer service .
Response from Distacart.comMay 30, 2026
Dear Arya, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance. We will be happy to help you. Thank you, Customer Happiness Team.
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