I was told they would be there by 10pm because they were very busy. In less than 2 hours they were at my door. As usual, from the phone staff to the medical team they were prepared, professional, thorough and kind. They even arranged for a visiting imaging service to do a chest xray at my home. Three times I have used them and 3 times they were the best.
KK
Kaylynn K.
Nurse Practitioner Jennifer Bailey and…
Nurse Practitioner Jennifer Bailey and Q the EMT were awesome. Our first time using Dispatch Health. They were professional and the service they provided was beyond extraordinary. I will be using Dispatch Health again. Thank you so much!!!
DC
Danna C.
Dispatch Health was really awesome for…
Dispatch Health was really awesome for us. I made an appointment online about 9:30 am. A team arrived about 2:30 pm. I could not have been happier with their service. Tim is a very knowledgeable Nurse Practioner. He was gentle and thorough with my elderly mom. He answered our questions, addressed our concerns, and advised us on care products and techniques. He sent a prescription, ordered X-rays, and contacted a home healthcare service before his team left our home. I highly recommend Tim, his team, and Dispatch Health (Houston)
HC
Hannah C.
They provided excellent at home…
They provided excellent at home healthcare for my sick elderly mother. She didn't want to get out of the house because she was feeling poorly, and this was a wonderful alternative. They were smart, thorough and very kind and attentive. I would strongly recommend and will use them again.
SL
Su L.
A simple Bronchitis treated at home..no fuss
I was sick with a simple Bronchitis and was able to make a same day Appointment with Dispatch Health in Tucson.
What could easily have been a three to five hour wait at an ER or Urgent Care became a comfortable wait in my own home.
A team of two caregivers arrived on time and gave me a non invasive efficient examination. They left me with two Rx's for an antibiotic and a cough suppressant which was exactly what I needed
MS
Marcia S.
Easy to schedule at home appointment
Easy to schedule at home appointment . Quick diagnosis based on urinalysis on-site. Copay the same as an Uegent Center. Nurse gave me two doses of needed meds so I had time to get to the pharmacy. Nurse and tech pictures were sent to me prior to visit so I knew who was visiting. No risk of Covid and no waiting. Love this service
MA
Miguel A.
I really could not be more pleased
I really could not be more pleased. I was vacationing with family in Del Mar, CA. I had experienced ringing in my ear for about a week - and while in Del Mar, woke up feeling like the ear was badly plugged. I didn't want to spend my vacation finding an urgent care. Contacted Dispatch Health - I honestly thought it was a scam at first. Set the appointment, gave my credit card info, etc. Shockingly, received a text in about 45 mins saying the team was already on the way. A competent PA and two medical staffers were at my hotel within the hour. The PA checked both ears and determined that the one that hurt was clogged with wax, as she couldn't see the ear drum. All three staffers then participated in irrigating my ear multiple times. Forgive the disgusting details, but a gigantic ball of wax finally dislodged and fell out of my ear. It was absolutely disgusting - but the ringing reduced, the pain was completely gone, and my hearing has never been better during my adult life (lol). I was so impressed with the service, the protocol, and how proactive they were to identify the issue and fix it. If you need a mobile health visit, don't hesitate to call these good people. They also have a good arsenal of equipment, so I'm confident they can handle most urgent care issues. The staffers who visited were Bobbie, Erin, and Victoria - they were excellent!
DN
Debra N.
Little early to say if this last visit…
Little early to say if this last visit will work, however it's not bc the wonderful people that visited me today. They are way better than Urgent Care, like Care Now. These people seem to care, they write instructions down and I am so Thankful that my insurance covers them, and my Dr. Office told me about them. I have an infected toe that is no joke. Kind caring considerate people! Thank you