dishnetwork.comReviews of dishnetwork.com

They are stolen money from clients the service what’s but señal when I call they never fix the problem and when I cancel the service take $420 from my bank account, also in the beginning they send a black guy who was disrespectful person only English speak in Baltimore Maryland.

Lo peor de lo peor pienso irme y no volver jamas,la peor compañia,no se la recomiendo ni a mis enenigos.

We joined Dish less about four months ago. On Monday our system lost contact with the Internet. Service team identified the failure point as being the router, said it was out of date and was not fast enough keep up with the incoming signal. Dish refused to replace the router, saying our 45 day warranty had expired. (45-day warranty seems like reasonable protection for a new item to fail because of a manufacturing defect but Dish knew or should have known that the equipment they sold me (and, by implication vouched for) was nearing the end of its useful life because of an outdated design.) Dish stonewalled me. They suggested I take the matter up with the router's manufacturer. I did not so much as get past tech support to speak with a supervisor. I paid $400 out of pocket to the service team for new routers.

We've had Dish service for close to 3-yrs now, approximately 3-4 months ago our bill increased by $70-$80 a month so we started looking for a cheaper service. We located an alternate service that was significantly cheaper than Dish. I contacted Dish on 01/13 to cancel service and was told it would cost $220 due to an early termination fee. I questioned the early cancellation fee since we've had Dish for close to 3-years, we only signed a 24-month contract? The Senior Resolution Rep (Maria) stated that when we moved to North Carolina from Florida in November '21 that I requested an extra Joey Box for our Den, the other Dish equipment was brought with us from Florida. I did request an additional Joey box for the Den and Maria stated when doing so it automatically renewed our 24-month contract. I never agreed to a 24-month contract extension, I was never informed of an extension and would have NEVER agreed to an extension for just adding another receiver? Contract extensions generally occur when the customer is getting a special rate or something similar and NOT because the customer is paying more a month for an extra receiver. I found it EXTREMELY suspicious that on (2) occasions Maria stated the reason our monthly bill went up was because our contract ended cancelling our "special rate." I stopped Maria twice and questioned why the cancellation fee if our contracted ended as she mentioned TWICE. Maria quickly corrected herself and said the contract was renewed when we requested an extra box, if we use the renewed scenario, we should still be receiving our special contract rate, correct?? I got no response... We NEVER agreed to a contract extension and Maria stated TWICE our monthly bill went up because our contract ended? There are WAY too many customer complaints on BBB that revolve around a shady business practice severely lacking in ANY sort of transparency! There are too many alternatives to be treating customers in this manner.

I have been a loyal dish customer literally since they started here in Puerto Rico, over 15 to 20 years figure out how much money that is in service continously for that long.i have been fighting cancer now since hurricane maria 2 battles now liver and Correctol cancer, I'm winning!!!!!!,things are rough financially so asked dish if they were willing to donate a couple of months of payments, they turned me down immediately! So much for dish were with and here for you.they are willing to lose a loyal multi year customer over a few dollars, what a shame ,they would have made more in the long run. told them at end of month we part ways,it didn't even say thanks. For the many years of patronage.

I have been a dish subscriber for many years. Over the past 6 months various channels would become pixelated at different times of the day. The volume would also go off Recently i lost all sound on all channels. I call cs and went through their hoops and was finally told it would be 10 days before a tech could address my issue. This is un acceptable. This is not a JD powers award winning service. If it is they are paid off

Latinos la Peor programación no es como sale en la tele ofrecen un servicio bajo x esa cantidad si quiera mas canales para tus niños o canales locales es costo adicional hasta $100 x mes no vale la pena programación vieja y repetida y si quieres cancelar te cobran $20 x cada mes para regresar los productos tienes que pagar para que los te manden sus cajas exclusivas para regresar si producto no se dejen engañar lo peor en servicio

Dish is overpriced garbage. The picture quality is bad and their customer service is worse.