FlowReviews of discoverflow.co

For a company with such a presence in Jamaica it’s an embarrassment to treat your customers like they have no value, but don’t worry flow Starlink and other internet providers are going to shut you down for your lack of transparency and integrity. How can you not have any supervisors available to assist anyone in the middle of Kingston Jamaica

Zeer slecht. Heeft boekhouding niet op orde en is zeer slecht bereikbaar als het om.oplossen gaat.

Flow Music (Google Flow Music/Google AI Credits) Unfair credit consumption and unprofessional service. I used Flow Music to create a music video (MV). I was asked to submit photos for the MV, so I sent a picture of a 20-year-old boy, but in the MV, he looked like an elderly man in his 60s. When an error occurred and the MV production stopped, the credits had already been collected. I paid $9 for a low-quality 2-minute MV. It's impossible to contact Flow's support team. Making Music AI always says, "Credits and payments are not our job." Never sign up for a monthly or annual plan. It's incredibly expensive, and the service and quality are terrible. I'm Japanese, and I want to file a complaint against them. The wasted time is far more important than the money.「Flow Music（Google Flow Music/Google AIクレジット） 不当なクレジット消費とプロ意識に欠けるサービス。 Flow Musicでミュージックビデオ（MV）を制作しました。MVに使用する写真の提出を求められたので、20歳の少年の写真を送ったのですが、MVでは60歳くらいの老人のように見えました。 MV制作中にエラーが発生して停止した場合、クレジットは既に徴収されていました。 2分間の低品質なMVに9ドルも支払いました。 Flowのサポートチームに連絡を取ることは不可能です。 Making Music AIは常に「クレジットや支払いは私たちの仕事ではない」と言います。 月額プランや年間プランは絶対に契約しないでください。 本当に高額で、サービスも品質も最悪です。 私は日本人ですが、彼らに苦情を申し立てたいです。 お金よりも時間を無駄にした方がずっと重要です。」

So let me first state how disappointed I am that my current experience with this particular service provider led me here. I've been without home Internet, TV and phone service since February 17th, we reached out to them stating our issues and a ticket was created and we were informed that a technician will reach out to us, to date, no one has reached out and the Telecom provider has not issued a formal statement of what the issue is or an estimated timeframe of when the issue should be resolved, however, the monthly bills keep coming and we are been urged to pay the bills to be in good standings as the bills are auto generated and will show an outstanding balance if not paid even though I'm not getting service, to me such standards are unethical and should be illegal. I've however refused to pay the bills because I'm not receiving service so now I'm denied any further information because my account is owing for a service I am not getting, ridiculous and insane. I'm now held hostage to pay for these no service bills to get any kind of information simply because they are using an automated billing system and their explanation is that I'll be rebated whenever the service is restored, so I should keep paying even if it take another 6 months? I've never heard anything more nonsensical. For someone in the telecommunication business they are however the worst communicater, they find every way to reach you with their promotions, bill pay reminders and just about everything that's to their benefit but anything that is a customer issue they dodge and withhold information that would otherwise make it less frustrating, firstly on their customers and also their crew who I'm sure faced a barrage of calls from frustrated and unhappy customers when all could be soften by simply communicating with your customers through the many platforms available. So, over 2 months of no service and counting, still getting bills and no official statement of what the issue is, when is it expected to be restored, but we are however advised to continue paying for their non service. POOR POOR POOR

Back in the years we had UTS and internet/wifi was superb. Our Government had the briliant idea to sell this and now we face constant bad connections for days! What the hell happened with our Telecom officials or Government Bureau of Telecommunications? Seems nobody cares at all and are not tackling this at all and you have to pay every month for the worse services ever in our life time!

I am now a week without internet, as are my neighbours! I have wasted hours and hours every day trying to get someone at Flow to do something! There are plenty of people to speak to, on the phone and by WhatsApp, but no-one who can tell me anything at all useful, just stuff like ‘escalated’ and ‘high priority’ and then nothing! From what I gather they have no contact with their technical team at all…. They have said as much! This is beyond bad service and unbelievably unprofessional! Be warned!

1. Ordering the internet service and having it installed great. 2. Billing service great. 3. Trying to cancel service nightmare: 3 months of trying due to moving locations. Being shifted from dept to department. 4. Need a contact number to be able to cancel the service. ..yes, 3 months charge has been added to my bill after talking to custermer service ...we need to talk to another dept to cancel...need to talk to another dept to do something else before we cancel...help 3 months now calling to cancel

more then 2 hours waiting to be served. low on staff, very slow counter service. very dissapointed