Flow is a trade name of the Caribbean telecom Cable & Wireless Communications, used to market cable television, internet, telephone, and wireless services provided by the company.
Flow (discoverflow.co) has 160 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Stacy S.
One star only because a zero star is not an option. The point of reviews would be to improve service. How can a company be happy with unhappy customers? Customer service could not get worse. Takes two weeks, never sends the emails that they said they would. Takes hours through WhatsApp to still not resolve the issue but in fact make it worse. If I could get everyone to move to another provider…..
Tracey K.
Absolute scam! Do not purchase! Multiple emails back and forth for additional shipping and although got refund for shipping via paypal, still £50 down for basically stickers! They do not respond to feedback, just send meaningless, repetitive messages, AVOID!!
Jeremy E.
WiFi drops all the time, wouldn’t recommend this WiFi to anyone
Africa D.
Flow is a Scam and unprofessional company? The employees tell lies? The Corporate office allows them to operate as such? This is Rubbish and they need to be stopped? And replace with a new Commutation system that will be able to do the job?
Neal A.
I gave Flow a 1 star rating because it's the lowest rating since half star or quarter star is not an option. I applied and payed for a new connection on 13th September 2026. The technician came and installed the service on Monday but left without the Internet being connected. Since then, I've made several calls and visits to the office in May Pen, Clarendon and all I've received is promises that it will be dealt the next day. Its been more than a week now and I am yet to be connected. Flow is the epitome of disgrace. I regret every day my decision to do business with Flow and would never recommend this company to my worst enemy.
Donnie R.
This has to be the worst Telephone service ever. You cannot speak with anyone. I have asked several times for a number a can call that works from Canada as i am having issues with my services and account in the on Cayman Islands. I have sent emails that go un answered. I have tried dealing with the WhatsApp service they have. You continually get bounced to another agent and have to explain everything from your name, Account number, address and issue every time they send you to another customer service agent. After usually 1 hour of frustration you get the i can't fix this and will get someone to contact that can fix it within 24 to 48 hours. They never call.
David G.
The experience at flow was trash. Customer service was a 0. Workers are rude and the waiting is disgraceful. They curry favor friends.
lgnd J.
dont do anything online with flow internet that requires stable connection,my internet disconnect at random times and comes back on after a few minuites but that few minuites ruins the entire day and i have to buy data connection to use with the internet to prevent this so its double price
