discoverbank.comReviews of discoverbank.com

They closed my account with no notice. Which now drastically affected my credit score and caused other banks to lower my limit which again affected my credit score. Never pay anything late, but get punished for being responsible and not running up debt. What a lousy company policy and I called the customer service and was told there's nothing that can be done once in the count is closed. I will not be reopening an account with them or ever recommend anyone go with them. No other bank has ever done this to me.

My online account was disabled a week ago, and I was given no notice. I called Discover, was put on hold for a long while, I requested the rep to have a supervisor call me back. I never got called back. I called again, was transferred to another department and was disconnected. I sent an email to the CEO Michael Shepard, and got a reply from their Executive Office, but nothing was done. Overdraft protection on my account was incorrectly cancelled. When I called customer service ( three times !), supervisors were supposed to call me but never did. I have already filed a complaint with Banking Authorities.

I have been a Discover Bank customer for 12+ years. I am a 65 year old man. Statistics show that one in five in my age group have been a victim of a scam. I had NEVER wired transferred any money from this bank account until 7/2/24. I was entangled in a Crypto “pig butchering” scam. I proceeded to make the following bank wire transfers: 7/2/24 $10,000 Swan Bitcoin 7/8/24 $20,000 Crypto.com 7/11/24 $30,000 7/15/24 $20,000 Crypto.com 7/17/24 $23,000 7/23/24 $60,000 7/24/24 $134,000 Vietnam Total $297,000 over 21 days Plus Vanguard deposits of $24,990, $24,990, $28,813.97, $101,123.04, $50,229.93 Total Vanguard deposits $230,146.64 Plus 2 Discover CD’s cashed in early, $9,976.92 & $4,894.48 Total CD deposits $14,871.40 That is a total of $542,018.04 funds moved in and out over 3 weeks!!!!! It would normally take me 3 years to have that much money go through my Discover Bank account that went through in 3 weeks! That is 1,095 days versus 21 days! The wire transfers were authorized by me, but, the bank has an implied duty of ordinary care in an account agreement between the bank and the customer that “neither party can disclaim.” As a result, bank customers “may enforce the duty of ordinary care … through an action of breach of contract.” Discover Bank did not even question me about all of this extraordinary funds movement. I did recall the wire transfers to no avail. Discover did not look into the $113,000 in wire transfers sent to a person in Ligonier, PA. The Lakeland Police Department and the US Secret Service are investigating this matter. There was zero empathy from Discover Bank.

Terible this bank doesn’t diserved not even one star there are scam and and fraud and so spike full accusing me of this fraudulent account with i never open and denied me to open a new account

worst bank ever !!!! they tell you to add funds which will be available next day. your funds aren’t available they are actually up for review & then takes a whole week to be available in your account. i transferred money from one account to discover on oct 10th was told it was going to be in my account on the 11th. one the 11th it said it was under review & then received. i tried to make a purchase & was declined so i called discover & they told me i wouldn’t get my funds until the 17th. so it went from available the next day on the app to available in a week from customer service. TODAY is the 17th my account is STILL $0.00!!!!! i called & they told me it was reversed on the 16th & i won’t get my money until 2-3 business days . its thursday! so i have to wait until NEXT WEEK AGAIN TO GET MY FUNDS. i seriously hate this bank this is the worst one ive had my whole life !!! do not recommend at all

I've has the most horrendous experience trying to open a CD with Discover recently (which I am now stuck with for 9 months despite not getting what I was initially offered). I signed up with a 5.1% yield, and the ACH payment did not go through for some reason (I had the money in my bank, so it wasn't due to insufficient funds or anything like that). When I called to ask why it didn't go through and if I can try again, they said that they do not allow you to fund your CD with an ACH after the initial account opening, and the only options are to send a check or to wire the money (for which my bank charges a large fee). So I asked if there would be any issue with there being delays in sending the check, and they said "Don't worry, you have 45 days to fund the account." Of course, I immediately sent the check, but in that time, the interests rates dropped significantly (and I suppose it said this somewhere in the fine print, but I have acted immediately at every step since the account opening and did not realize that my rate wasn't being held). Had they disclosed to me that the rate as dropping when I initially asked about there being any possible problem with the delay, I never would have sent the check. Now my money is tied up with them for 9 months (thank god not longer) unless I want to pay a penalty. I've had CDs before with other banks and never had issues getting them funded. Now, I'm sure the rate changing thing is true for all banks if it's not funded right away, but I am frustrated that Discover (a) did not allow me to do another ACH after the initial ACH failure outside of my control, (b) did not notify me until 2 weeks later that my initial ACH did not go through (thankfully, I noticed sooner than this... Or perhaps not thankfully, since I regret refunding it), (c) did not make it clear to me that my initial rate would not be honored, even after I asked about possible issues with the delay of sending a check, and (d) will not close my account without a penalty after I have done everything requested as immediately as possible. I suppose some would say this is a "read the fine print" problem, but my issue is more with the fact that I did everything I could to fund this account, and Discover did not do anything to make this process easier for me. If they would have allowed another ACH transfer immediately, there would have been no issue. Know that it is not in their best interest to be transparent about the policies. And perhaps it's better to open a CD with the bank you already have your money in to avoid any transfer delays (which are NOT accounted for in the initial offer). After my 9-month sentence, I'll be taking my money out of Discover and ceasing to use any of their other products.

These Discover Bank and Discover credit card people are unscrupulous and lack business and personal integrity. Consumer Beware! I had an unfortunate situation with Discover, I got nowhere talking to Discover’s bots. I consulted the Elliott Report “Company Contacts,” and I contacted the very people that Elliott Report identified as Company Contacts at Discover. Actually, I contacted them, several times by email and US Mail, and I got nowhere, not even the courtesy of a response, never mind, action, or RESOLUTION. I cannot say enough bad things about Discover, and Discover’s leadership, other than I believe they are unscupulous, and lack business and personal integrity.

Your money is not yours with transaction limit set by bank and no option to have it increased.