Discount TireReviews of discounttiredirect.com

Today, my young daughter took her car to the Martinez, GA Discount Tire store. She had a slow leak in one of her tires. The immediate response was "the tire cannot be repaired." The quote for a new tire was $400. She's smart and went down the road to a Tires Plus location. They took the time to inspect the tire and determined in fact it could not be repaired. They ordered a tire for her but instead of $400, the tire was $180. I am so sick of repair shops blatantly taking advantage of whomever they see as an easy target! Please, do not shop here.

I loved buying my tires at Discount Tire until... My account was closed. They use Synchrony bank as a finance company. Synchrony thinks you should use their card for all kinds of other stuff. I did not want other stuff, I have other accounts for that. All I wanted was financing from a tire company. My account was closed because I did not use the card enough. Took a hit on credit score and If I reapply I would take another hit. Guilt by association. I will not use them again if they don't fix this. Synchrony offered NO help.

This discount tire in Gainesville Florida is a rip off. Too much add on fees that you will surely not necessary. Stay away from this place, or if not make sure they will install at least recently manufactured tires and not more than 6 months old. Got 4 tires they say good for 2 1/2 years, when I checked the date on the tires, they install 6-month-old tires which means old for for me because Chinese made sentry tires may last 2 years now. That's insane, 336 dollars for the tires and additional 194 dollars to have them installed. Greedy.

So disappointing...I have spent thousands and thousands of dollars at the Discount Tire in Henderson, NV. off of Windmill Parkway and have been a loyal customer for decades. Recently, something went missing in my vehicle when I got it serviced and I noticed it the same day. I called to make a complaint and the front desk rep at this certain location had a behavior like I was lying or I was making a ridiculous claim. Wow. That will be the last time I ever step foot in their establishment ever again for not taking theft from a customer by their staff with any kind of action. What a jerk. Apparently, he approves of this type of staff behavior. Beware people.

I shopped online. Bought tires online. Could not schedule an install appointment because Discount Tires system refused any and every day I chose. ULTIMATELY TOOK ME A WEEK TO GET TIRES INSTALLED! I had to contact the Regional (Michigan) office to get something done because the local Traverse City store refuses to answer calls. Allows phone to be left on hold till it times out after about 8 minutes. I have been a customer of Discount Tires for at least a couple of decades. NEVER AGAIN! Oh. And to top it all off. The monkeys who mounted my tires lost one of my TMPS valve stem caps (they have a rubber O-ring internally) and stuck some old, off the floor mismatched POS standard cap on! Nice! Real nice! I'll purchase new ones rather than return to Discount Tire and have to deal with the so called manager, DAVE, a habitual liar! He'd just gaslight me and say it was my fault somehow! It may not matter to Discount Tire but it sure as hell matters to me!

This place is terrible. High pressure sales. Scare tactics. On line appointments are a joke. I made an on line appointment to have a simple tire balance. Web site says to get there 10 mins before appointment. I get there 15mins before appointment. Takes about 5 mins to get me checked in. I sit down and wait. My name is called. Service advisor comes out we walk out to my truck and start looking at the tires. He tells me that my tires are NOT SAFE! I need new tires. He tells me that the tread is so worn down that its not safe. He tells me that the tires are old and that they are not safe. He's putting his little computer all over my tires as he's telling me this. I'm like ok. I just need a balance. He starts his sales speech about new tires again. I said no. just a balance today. Then he says your tires are in such bad shape that if we find anything wrong with them, we will not put the back on your truck and that your spare tire is no good either, so they won't put that one either. You will at that point have to buy new tires. At this point Im starting to question the integrity of this place. im thinking to myself they will take my truck in and definitely "find a problem". I tell him again that all I want is a tire balance. We go inside and he begins to enter all the information into the computer. I look at my watch and its now 10 minutes after my "appointment time". The service advisor then tells me to go ahead and have a seat and they will get me in, in about 45 minutes to an hour. I said my appointment was at xxxx time. Thats the whole point of making an appointment! Now your telling me I have to wait another 45min to an hour AFTER my APPOINTMENT time?! At this point I'm fed up with all the crap I've been hearing. I tell him forget it and walk out. Now about me.... I've been turning wrenches on cars and trucks for 40 years now. I was told that my tread was worn out. The tires that I had come new with 15/32nd tread on them my tires still had 7/32nds tread on them. Thats still half the Tread left! The tires were older but there were no cracks bulges separations on any of them (at least BEFORE my truck went into their garage.) They were in good shape. I have 3 vehicles in my household. None of them will be going to this place for anything tire related. I would advise anyone else to do the same.

I went to discount tires because I heard good things about them. I brought in 4 almost new tires to them for mounting and balancing. I liked that they checked to make sure the tires were the right fit for my SUV (very professional) but I put too much confidence in their mounting abilities. Three days after I got my tires mounted, I drove my car three blocks before realizing that it was a flat tire that was making the noise (I did not even think about the tires because it had just been mounted and checked). When I went back to get the tire checked, they told me my tire was too damaged to use (because I drove three blocks) and tried to blame me for ignoring my flat tire sensor… the thing is that after waiting for 2 hours for them to mount the tires, they had forgotten to replace all my sensors that I had requested. I wasn’t going to wait for another two hours for that to be done and so I left two of them damaged so I always have the flat tire signal on. When I asked them why they don’t check for leaks, they said that they have 200 cars a day to go through and if they had to check that with every car, they would only get 20 done. This company’s goal obviously is quantity and not quality. No apology only them trying to pin it all on me… I’m not going back to them ever again. And I’m more than $200 out thanks to their negligence and forgetfulness to do what was requested to be done.

Gilbert location at cooper and Warner is the worst, slow and inconsistent. Todays air check line is over 15 cars and it is taking 10 minutes per car, not sure about skill set or management