Discount TireReviews of discounttiredirect.com

After a rotation of tires which were purchased from Discount TIre, my pickup developed a shimmy. The initial solution should have been balancing, which was missed at time of rotation. No offer was made to rotate, but instead the immediate recommendation was to purchase new rims and /or new tires to replace a set with only 22K out of possible 60K miles. Obviously I left without resolution. The store was short staffed, and I waited in line for 20 minutes even with an appointment. Previous services have been hurried, rushed and less than thorough. There will be no returning.

The alert came on in my car yesterday morning that one of my tires was low on air. I went down to Discount Tire because that's where I have gone for many years. The guy told me that my tires are no good and they all need replaced. Unfortunately, I can't afford to spend a minimum of $500 right now so I told him I would have to plan a ahead and hopefully get new ones before winter since I live in Colorado. I asked him if he could just fix the tire and possibly rotate them for me and he said no, because the tire is not worth fixing. He did, however, offer to "top it off" with air and gave me a few quotes for tires. I feel like what he did was not the safest decision he could have made. I feel like he should have done as I requested and at least checked out the tire. He looked at it in the parking lot and said he didn't see anything in it so was sure that it was just that the tires needed replaced. I promise you the tires are not as horrible and he said and I really feel like he could have taken more steps to make sure I was safe until I could afford new tires. I will not continue my 25-year business with Discount Tire. I will now be going somewhere else to get tires.