Discount TireReviews of discounttire.com

Overinflated tires by 10 pounds. Do not go to the East Colfax store in Denver! Always try to upsell

Went in to have my tires rotated for two vehicles on 12/7/2024 at the Discount at 1357 S Power Rd Mesa AZ. First vehicle was done and then the supervisor informed me that the installer had cracked the center cap and would need to order a new one. Not pleased. Then the second vehicle I was getting the tires rotated on went into the bay. The supervisor then informs me that a lug nut on one of the tires is so badly cross threaded that he doesn't know if he can get it off without damaging the bolt that it sits on and doesn't have anything to fix it if it does happen. Since I only get my tires rotated at this particular shop, I know where the problem lies. He then gives me a card for me to take to an independent auto shop to get this taken care of. More of my time to be wasted. These instances are examples of just a few I have had with this particular location. In addition to the above I had another car that had 4 new tires put on by this store about 2 months ago and 3 minutes after I left, the low tire warning went off. I returned to have them look at it. They pulled it into the bay, brought it out after 5 minutes and told me that the pressure was correct and that it had something to do with the computer and the TPS sensor not communicating (total lie) but if it did it again to bring it back. Of course it didn't. Why? Because they actually filled it to the correct pressure the second time. They damaged another center cap in the past, ordered a replacement and then installed it on so loosely that it fell off on an 800-mile trip. I had to repay for that replacement out of my own pocket. Absolutely the worst Discount I have ever dealt with and would strongly warn anybody dealing with this store. Because of the vast problems I have had with this location, the next time I need tires or wheels I will be looking elsewhere, instead of Discount.

Absolutely disgusting. I’ve been 3 weeks without. Vehicle because of an uneducated employee. Although the store manager Alex plainly told me we aren’t mechanics. You blew my PCM! You pulled my service vehicle into your bay then told me you had to push it out. Green valley automotive and myself which I’ve owned Salty dog repairs here in New HANOVER county for 32 years told you and showed you through proper diagnostic equipment what yall had done. Then you come back and say since it has 200000 miles it’s not covered. This service vehicle hasn’t had a problem since 2010 until it met your location. Karma is real I wish for your company the same problems you have created for me my wife and my children. Shame on you!!!!

I was referred by my auto shop for a tire pressure sensor replacement. TPMS on my car. I chose to purchase wipers also...mine were smearing. Good: quick wipers installation. Bad: Refused to fix the TPMS on the one tire that had a bad sensor. Said I had unserviceable tires...too worn for their repair standards. Tried to get me to finance two new tires. I had my car inspected at three auto and tire shops before this one. My tires are Not an emergency risk.

TJ refused to honor realistic business to business tire mounting and balancing pricing @ $36.00 to mount and balance a tire for us local shop owners. TJ became unpleasant when I mentioned that $25.00 was as much as we would consider paying. We offered to show them a competing invoice from Firestone down the block for mounting and balancing the exact same tire And TJ didn't care! Complete waste of time, that is not how to honor B2B! To the staff that was laughing at me when I left, really good way to manage, "business retention!" Will never be back And if I have my way, neither will any of my trusted customers!

I own independent auto repair shops in Oklahoma, and Texas, and have trusted Discount Tire, for my customers’ tire needs, as well as exceptional customer service after the sale. I relocated to Orange County, California where Discount Tire is called America’s Tire, where I recently started doing pickup and delivery of items for customers as well as businesses. Yesterday, I picked up some tires from the location on Warner, in Huntington Beach, taking them to another location (store transfer). I asked the associate that was helping me with the tires, “where are the drivers actually requested to park”? The associate answered. Today, I returned to pick up another transfer, I was told a different place to park. After the items were loaded, I asked the associate for the manager. The unidentified man (wearing the managerial Red shirt), approached me asking “what do you want”?! I told him about the two different locations where I was told to park, by two different associates, and asked for the “proper protocol”. The unidentified man had the audacity to say “You Work For Me, and You Do What I Say”, turned and stormed off! I climbed up into my vehicle, sat there appalled and attempting to keep my composure for nearly 3 minutes. I climbed back out and began unloading his tires (that another location had a “waiter” waiting to have them installed once they arrived), and the manager came to me once again, asking me what did I think I was doing? I replied that I was a human being, and not his “employee, although I accepted the delivery assignment, I did NOT accept his attitude toward me. He then responded with “your choice. Take it or leave it”. So I left it… along with a few choice words of my own. **My shops will no longer do business with Discount, or America’s Tire. Totally unacceptable behavior and example for these poor employees who work at this location.

Worst experience I've had in my entire life at a tire shop. They overcharged for the tires. They can't do alignments or anything. It took them over three hours to even get to my car. Then, when they were finally done, they tell me they mounted the overpriced new tires and rotated them to the front...AND THEY MOUNTED ONE OF THE NEW TIRES ON A BENT RIM, IT CAN'T BE BALANCED, BUT THEY STILL ROTATED IT TO THE FRONT! They also lied and said they'd screw in the two Philips set screws I brought with me for my rotor since they'd have the tires off anyway. They said the rep I spoke to and paid initially never relayed the info, and they wouldn't have done it anyway because they don't do mechanical work. So they can screw lug nuts, but not two little screws with a screwdriver. To add to this, I nearly wreaked leaving because they put the one new tire with a bad rim on the front with one of my imd tires, and one new one on the rear opposite side. I hit the gas, and the car pulled hard to the left (new tire side, of course), I let off the gas, and it pulled hard right (older worn tire). Pure stupidity to pair a new and old tire on a front wheel drive car. I had to stop at a parts store to jack my car up and finish properly rotating my tires to make the one hour drive home. These morons should be sued and shutdown for incompetence!

I went in because I had tire low on pressure and my light was burning on the dash. When I got there at 3:15PM I was told there was 2 people in front of me. An hour and 15 minutes later I was told that they had a lot of appointments show up but I was still on schedule fo 5:08PM. At 5:08 they told me they had a lot of call in appointments and they were automatically moved to the front of the schedule. And that I would be taken care of by 5:30PM. They finally came and got my car and moved it into a stall. 10 minutes later came and told me the tire was unfixable. To call in and make an appointment is a good thing because you can wait at home until your appointment. But you shouldn't be put in front of customers that were there before you called in. You should not automatically be moved to the front of the line. I will never shop at the Discount Tires in Burleson Tx again.