Worst mood right now i had a 430 appointment today and they got me out of ther at 620 🤬and they close at 6 for 2 tires
I over heard a women come in at 515 with a appointment also and for some reason she got in before me for 4 tires when I brought it up to Jim the manager he simple said we messed up well make it up next time
Don't bother with this business for tires it's a clown show poorly ran and un professional same ure time and find a different location what a joke
MH
mark H.
Took tires and wheels in to have tires …
Took tires and wheels in to have tires replaced for my 31 Chevy. Limited places to lift car so I just took them the wheels. Got them back filthy and black marks all over my wheels. Spent an hour cleaning them up and Installing. Noticed the weights were falling off so I took them back in. Waited another hour for them to rebalance the tires .Not going back. This store is in Pflugerville on 685.
JA
Jay
Fool me once, shame on you. Fool me twice, I'm writing this review.
I gave Discount Tire in Tucson two chances, and they wasted both. Twice I ordered tires. Twice they came in. Twice, nobody called me. I had to follow up myself both times, only to find out they were about to close, blowing up my weekend plans on back-to-back occasions. At some point, incompetence becomes a pattern, and a pattern is a policy.
When I finally got in, I was pushed to the front of the line, and still sat there for 42 minutes watching two or three empty stalls while they took other customers ahead of me. One full hour, for two tires. Highly unacceptable.
I watched from the waiting room the whole time. The shop floor looked like a group of people actively negotiating with themselves about how little work was acceptable. Thirty seconds on, one minute standing around or goofing off. One employee entertained himself by yelling the alphabet song. I'm not exaggerating for effect. This actually happened. If you have time to sing, you have time to work. No wonder they were extremely slow. I do not mind if they sing loudly and annoyingly, but I do mind when no work gets done.
The delay cost me an alignment appointment I had scheduled elsewhere. I'll be doing business with another tire company from now on. One is that is more reputable.
Discount Tire has lost a customer for good. Do yourself a favor and find a shop that respects your time.
SP
Stephen P.
They refused to honor service on their…
They refused to honor service on their own tires by saying they were too old and needed to be replaced. The tires were in great shape and were perfectly serviceable.
SM
Sid M.
My experience with Discount Tire In San…
My experience with Discount Tire In San Angelo Tx. I retired from Goodyear Proving grounds so I know tire & wheels and specs. Not to downsize Discount but my experience with them in my home town. I purchased set a tires for my truck and boat on top of that my grandson also bought a set of tires for his truck. Not cheap. Anyway my concern is when they say your vehicle is ready. Not one manager went out an inspect that job was done accordingly to inspect. Hiring young kids to know what to torque a lug nut too. I had a missing lug nut on the driver side.
Grandson was missing lug nuts also. I had loose nuts on my boats. Should have a manager oversea the wheels going back on. Every vehicle have a different spec of torque on the wheels.
I return back to my shop an torque them to spec. Need more training on these guys. Could save a life of a wheel coming off.
LZ
Lad Z.
Discount = hurry up, and wait
I don't understand how this company remains in business... Their very existence is based on the number of sales they make however, the people who are supposed to be installing tires spend at least 30% of their time playing around with each other rather than installing tires that have been paid for. I witnessed 3 open bays empty while employees were standing around talking/laughing while customers waited for their paid tires to be installed... Sometimes "discount" is a bad idea. Sometimes paying a little extra is better than watching several young guys standing around talking about the upcoming weekend.. The majority of reviews for this business are 1 star, and plenty negativity... I'll be going somewhere else for tires.. I may pay more but in the long run the extra $$$ per tire will be worth it...
RT
Robert T.
I wanted to buy a tire for my SUV.
I wanted to buy a tire for my SUV.
They said they had to.order on in
I told them I wanted a relatively newly
manufactured tire as tires degrade after six years.
They brought in a tire that was THREE
YEARS OLD and got ANGRY with me for not taking the tire.DEFECTIVE TIRES!
SS
Shannon S.
Coralville, Iowa location Coral Ridge Mall
Coral Ridge Mall location, I had gotten online and ordered 2 new tires and made an appointment at the Coralville, Iowa. Only got 2 tires so that way I could have my tires rotated in the future and so I wouldn’t have to buy for( my husband checked and said the back 2 where still good) so I get to the location and the guy had me come out and to look at the tires with him and he proceeded to tell me that I needed new tires on the back too, I told him No, then went back inside to waiting room. The guy proceeded to hound me about purchasing the other 2 tires in front of your other customers (and just to let you know that 3 potential customers who came in during the hounding left, so you actually lost 3 customers that day). I kept on telling him NO about 6 times but I ended up buying the 2 tires because I do drive a long ways for work( I also was kind of afraid that he did something 2 other 2 tires the way he was speaking to me). My husband was not happy the way I was treated. I felt like I was targeted because I was a woman too. So WOMEN BEWARE!! I would not even give you one star because none of your other employees would even interrupt him to tell him to stop l even asked for a Manager and was told he wasn’t there at that time. WOMEN BEWARE!! It’s been around a year, I’ve been busy but just was thinking about it the other day and I needed to warn people especially women. Customers should never have to be hounded like that. Shame on you!