Caitlin A.
I’m extremely disappointed with my…
I’m extremely disappointed with my recent purchase of a HON ignition chair from this company. As a new mother of twins who just returned to working from home, I’ve had a lot of back and shoulder pain so I researched best but affordable chairs. Once it arrived, the wheels kept falling off and I was afraid of exacerbating my injuries rather than helping! When I looked into returning the item, I learned I’d have to disassemble and ship back at my expense. I’m not physically able to disassemble the product and even if I can, the expense of shipping back such a large item would be very high. Now I’m out almost $400 and still don’t have a functioning chair. It really wish I’d stuck with Amazon, which even offers the chair for $5 less.



