OfficeSupply.comReviews of discountofficeitems.com

While they say this is in the details, buyer beware!!! I got an office mat (large flat size) and wanted to return it. It cost $35 to return it UPS, and they DO NOT reimburse you for shipping the item back. That is the customer responsibility. The mat that I bought was $30, so I am losing money on this deal!!! Nobody ever reads all the fine print, and all the rules around the return were ridiculous. So, I would caution you, make sure you want what you are buying...

If I could leave 1 star I would. I did not get part of my order. I patiently explained to the customer service person that I did not get part of my order 4 times. I was asked 3 time to look again in my driveway. Do not waste your time or money.

They refused a cancelation immediately after I ordered. After more emails and request to return and paying for return shipping they refunded my cost and did not require me to return the items.

Ordered a bunch of supplies but didn't send any updates or cancellation, so had to directly contact a representative who then told me they were unable to fulfill my order. Not sure why they didn't cancel my order then if that was the case. Bad service, wouldn't order again.

Their free 2 day delivery is really 11 days. "We don't make any guarantees."

I always do my research and look for the best value when shopping anywhere, but my first purchase here left me amazed at their exceptionally low prices and promise to deliver quality products. Not only that but the shipments arrived even earlier than I expected! (I ordered on a late Monday, eta was Thursday, but it came on Wednesday). I highly recommend this site for all your office supply needs and will definitely purchase again!

I have used OS for years and saved me quite a bit of $. Most essential items I order are cheapest here. Most orders are filled relatively fast. Just make sure to order something that you don't plan to return, period. Stuff I order cost lot more at Staples and ~20% more at Amazon. Don't expect same type of return policy as bigger stores after using a product because you are not satisfied unless item itself is defective from the beginning. OS don't sell returned item pallets like those big store to recoup the loss. If you think there is even a small chance you might have to return something, just order them through Amazon or other big stores.

I did my order on 23th and today is 25th and my order is not shipped yet.