William B.
Upon receipt, check your lenses immediately.
I ordered 3 pairs of RGP lenses. All 3 right lenses were perfect. All 3 left lenses were off-prescription by about 0.75 diopters. Their e-mailed response: "We suggest you contact your eye doctor to make any of the necessary adjustments." Their mistake cost me $90 (with their 15% discount). ----------------- Update - 3 weeks later: After a round of complaints, DiscountContacts replaced the three bad lenses in the above order in large part because it was a duplicate of an order I had made back in the fall. All 6 lenses in that previous order were perfect! A couple days after receiving the faulty order (decribed above), I discovered that all the left lenses had been cut to the prescription for my right eye; I had 6 lenses that were all the same prescription. The machines used to cut GP lenses are now incredibly accurate. In this case, someone cutting the lenses was obviously asleep.



