Miss Y.
Scam
Scam. I can see how they make money if your not on top of things. You order something and they charge you the discount bandit fee. Then you have to wait a month and that's hopefully if you haven't already forgotten about it. I asked them where the hell is my order and then they tell you it hasn't even been shipped but they don't know as you need to contact the matched retailer and not them. They cancel your order but you have to go back and contact discount bandit to get your refund back. They say you haven't been charged but check your credit card. What they really mean is you haven't been charged for the actual item but the discount bandit fee is charged right away! So if you forget they keep your money. How many people forget after a month?! Easy money for them.
Response from Discount BanditJun 2, 2022
We always aim to deliver a great experience and we are sorry to learn that we fell short of your expectations. We make a concerted effort to inform customers on our website and through our communications that in the rare event that we are unable to match you with a retailer, your order will be cancelled and you will not be charged. Please remember that we do not stock or ship products - we are a deal broker and we rely on our retail partners to handle this process. While we make every effort to update our website based on the availability of stock - this information is fed to us from retailers and sometimes their products are quickly discontinued, go out-of-stock or change in pricing. We take every cancellation seriously and investigate each one to figure out how to stop them from happening in the future. Thank you again for sharing your feedback, which serves to improve the way that we do business and serve valued customers like you.




