Discount BanditReviews of discountbandit.com

Response from Discount BanditFeb 28, 2023

We always aim to deliver a great experience and we are sorry to learn that we fell short of your expectations. We make a concerted effort to inform customers on our website and through our communications that in the rare event that we are unable to match you with a retailer, we will cancel your order and you will not be charged. Please remember that we do not stock or ship products - we are a deal broker and we rely on our retail partners to handle this process. While we make every effort to update our website based on the availability of stock - this information is fed to us from retailers and sometimes their products are quickly discontinued, go out-of-stock or change in pricing. We take every cancellation seriously and investigate each one to figure out how to stop them from happening in the future. Our customer service team will reach out to you in an effort to make this right, as we'd greatly appreciate the opportunity to work toward earning back your business. Thank you again for sharing your feedback, which serves to improve the way that we do business and serve valued customers like you.