A/C Compressor, AC Compressor and Condenser from Discount AC Parts
Discount AC Parts (discountacparts.com) has 209 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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209 approved reviews, newest moderated first
Chris C.
I was super nervous after reading all the bad reviews, but I accidently entered wrong billing info and after waiting an hour for customer service they were really nice and fixed the issue and still got my part to me by the next day. Replaced my AC Compressor and it's running great! Thanks for all the help, customer service phone number could be less of a wait but overall great experience with these guys!
Karl M.
Took payment on a failed order. An eternity to sort out. Terrible company. Poor IT. Avoid at all costs.
Teresa Hunter C.
Absolutely the worst customer service possible. They double billed me for my order and won't refund me. They sent one compressor and sent me some baloney piece of paper that says they refunded my bank but my bank personally told me it didn't happen. Their phone number works if you are ordering but if you need to talk to anyone about anything else they put you on hold and literally NEVER answer !!!! I have waited for hours and NO ANSWER. I will NEVER EVER BUY FROM THEM AGAIN. Under no circumstances buy from them !!!!
rick C.
customer service sucks. they never respond to emails or phone calls. product sucks - compressor lasted less than a year. I now buy my a/c products from pit stop auto parts
Michael
Been trying to contact the warrantee department for over 1 week. Automated answer system always says hold times exceed 60 minutes. Even when I try to hold, the call keeps getting dropped! How can I return a defective compressor when I can't contact anyone for instructions. I suppose this is how they make their profits...if they don't answer the phone, they don't have to honor their Warrantee Policy. Very disappointed!
Eduard
Der Händler arbeitet nicht lösungsorientiert. Um das Problem zu beseitigen habe ich auf eigene Kosten die Ware repariert, ist keine große Sache aber ich finde man muss trotzdem als guter Händler dem Kunden zuhören und nicht das Problem einfach aussitzen. Der Versand der Ware hin und her wäre es schon teurer als die Reparatur. Ist überhaupt nicht kundenorientiert.
SKY M.
purchased an AC Compressor for our ford F-250 through ebay however, it lasted only 48 hours before breaking down, and they denied my request for returning the item very cleverly in order not to receive a negative rating, simply bad business practice.
Lisa B.
They helped me with a bad fan capacitor and sold me a hard start also 8 yrs ago, just helped me again with a bad fan capacitor again. Saved me money helping me fix it myself and I am a 55 year old housewife! THANKS AGAIN!