Discount ComputerReviews of discount-computer.com

shipping took a little longe due to the holidays. the computer seems to work fine still setting it up !!!!

I ordered 5 double monitor pc's. As I am going through the packages, I have found 1 damaged monitor, 1 damaged keyboard, and two towers that will not recognize the monitors attached. I am currently on hold awaiting a customer service representative, and have been waiting on hold for 25 minutes so far without so much as a notification of where I am in line. Far below the "100% Satisfaction Guarantee".

Very easy to find what I want to buy.

Quick turn around and working perfectly

VERY PROFESSIONAL I ordered a computer for an older friend. Between the time I ordered and the time it was shipped my friend had a stroke and was probably not coming home. I called asking what to do. The individual who helped me - Anna - was so professional. She gave me my options. I decided to return the computer. Since it had not been delivered she contacted Fed Ex and had the computer returned directly to the Discount Computer. Within two days I was given a full refund. I'll definitely be shopping with Discount Computer again. Thank you!

We ordered a pc a month ago and still haven't received it. I was going to give a 1-star bcs we weren't able to reach anyone at the company, but... Today, before filing fraud alerts, etc, i tried one last time. Ann, their rep, answered. I told her what was going on. She called Fed Ex who had lost the package. Fed Ex takes 5-7 days to process the claim. Ann gave me her direct line, and let me know they've had a few problems with Fed Ex lately. I see from the reviews and our tracking number it's TRUE. Fed Ex is the culprit more than this company. I should be receiving another pc within the next 2 wks. Ann assured me she will personally handle this, by shipping the new unit out within 24hrs of the claim settling. It sucks to have to wait longer, but i feel this company is making the effort to conduct business appropriately while maintaining financial integrity for operations. I did not like the difficulty it took to reach a live person there, but once i did, i felt assured; the situation is being handled well.

Missing items and customer service is bad bc they take a very long time to answer the phone

Very long wait and they sent the wrong computer stand with the computer screen no kind of speakers on it either. The computer lasted two months then completely quite on me.