Discount ComputerReviews of discount-computer.com

When I initially ordered the computers they came quickly, but one needed to be returned and even after they received it, they GAVE me the run around with the replacement. 1ST the one they were replacing was cheaper, but when I asked about the difference, they tried to tell me I didn't ask to be refunded the difference!!!! Why would I need to tell you to refund me the difference if you saw the replacement was cheaper? GO TO NEWEGG. They have been stringing me along for over a week. AWFULL company.

Had bad experience online. Purchased PC upgrade and customer service didn't care about issue we ran into.

Disappointed in the communication regarding the delayed shipping on my order. There are no updates and I have only gotten one response from customer service about my order. While I understand there may be delays at the moment, I would just like to kept in the loop on how long it is going to take for me to receive my order.

Prices are cheap, but you get what you pay for. I ordered a desktop computer on March 18. On March 19, I received a shipping notification and tracking number that my order would be delivered on March 21. It finally arrived on March 27, but was missing half of the listed items (mouse, power cords, and wi-fi adapter). After multiple emails and phone calls, we finally were able to get those items shipped. We never received a tracking number (had to call back and ask) and once again, it says it's shipped, but the tracking shows no movement. Who knows when (or if) these items will arrive. I purchased this to do online learning due to the COVID issues, and so far, haven't been able to use it. The 30 day warranty will be expired before we can even turn on the computer. Highly disappointing. I was going to wait to review until we actually used the machine, but I'm wondering if that will even happen.

I get no notifications as to what's going on with my order which i put in over a week ago

I haven’t received my product nor an update. Only the shipping information initiated by FedEx but no other response.

When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.

First I have been on hold for 4 hours, I have sent 3 emails. no response. I purchased the Dell Optiplex 780 with 22" dual monitors from Walmart.com. Each monitor work independently but when I use the splitter and connect them to the graphics card like the instructions tell me to I get a message that says there is no VGA signal from your device. So either the splitter is bad or the graphics card is bad. However, I may never know since I can not get a hold on anyone from this company.