DiRxReviews of dirxhealth.com

Very quick good service

DiRx quickly transferred and filled the prescription. The cost of the medication saved me $30.

The Rx was delivered in record time with great customer service

So easy and the cost savings was amazing!

I needed to order medication for my dog who has bladder cancer. I was hoping to save some money. Wrong idea, I suppose. Cheaper isn’t always better. Here’s what happened: so I googled the medication I needed, I came across DIRX. Then I called them and asked how to order for a dog. The person I spoke to told me to create an account in my name, and then in the order notes, say it was for my dog. So I went ahead and did that. Then I added the veterinarians’ information - two different doctors actually, so they had multiples to get the okay if need be. 3 days later I heard nothing. I called both vets and they also heard nothing from DIRX. So I called back and spoke with Patience. She was very nice to me. She told me that she had to cancel my previous order from 3 days ago and instead put it in my dog’s name. I explained to her I called first and asked how to do it, but I was told to do it differently. So she cancelled the first order and then made a second order in my dog’s name. She told me that they had 72 hours since time of order to contact the doctor and get the medication shipped out. So she said she would be telling the pharmacy to get started on it - as it had already been 3 days. The next day my order was still pending. So I called again, but this time spoke with someone else, Patricia. I made sure she had the contact information of both vets. She had no answers as to why this was still pending. She said she would notify the pharmacy again. The next day, I still had a pending order. So I called again. Patience was the person who answered this time again. I explained I was still waiting and didn’t understand why it was taking so long, and both vets were aware they may call for approval, but they heard nothing from DIRX yet. She told me she would yet again do her best to alert the pharmacy. Then today, the last day, I called on a Saturday, spoke to Emily. One vet is closed and the other only open until noon. I explained my dog has bladder cancer and I really need these meds. Once again I gave the vets’ info. I explained how they are not open long today. She told me she would look into it and get back to me by calling me today. That was at 9:00am. It is now 3:13pm, I never got a call, my vet never got a call and now they have all gone home. So I called DIRX and cancelled my order. One other reason I cancelled is because I read reviews of multiple people receiving someone else’s medication. I couldn’t imagine giving my dog the wrong meds. So Jaff cancelled my order. Long story…. But I do not recommend this place. Sometimes you just need to pay more to be safe and get things on time.

I contacted my PCP to be sure they had received the new scrips, as my order had been pending for nearly a week. This WAS NOT the fault of DiRx. Once my PCP followed through, the order was filled and shipped the same day!

Great, fast service at 1/2 the price I was going to be charged at retail price. My insurance doesn't cover my script so this was fabulous!

Shopped around for new potentially lifetime med. Best delivered 90 day price at DiRx. Phone call went unanswered, but email response was quick. First 90 day supply delivered within 5 days for $0.80 total after new customer promotion applied.