Brooke H.
Kinda messy
Couldn’t get my prescription’s to go through online as I needed to transfer them from another pharmacy. I called and they were able to do it over the phone. Quick and easy. However, after more than a week I heard nothing and received nothing. Had to call again, on a Friday, to be told they weren’t sure what the hold up was but they would expedite the problem to the pharmacy department and to check back on Monday. Finally, on that Monday I got an email notification that my medicines were ready to ship. Once they shipped they did arrive really fast. But all the nonsense before that was quite frustrating.
Response from DiRxAug 9, 2022
Thanks for your feedback, Brooke. We apologize for the inconvenience and the delay associated with the prescription transfer. Additionally, we are adding notifications to keep informed of your order's journey. We certainly hope that you give us another chance. -your Friends at DiRx