DiRxReviews of dirxhealth.com

This prescription took a month to fill. I received an email notification stating they could get a hold of my prescriber and that they couldn’t move forward. When I called them they discovered they actually did have my prescription. They transferred me to the pharmacist team because they couldn’t help me. There was a lot of steps and prodding on my part to get my prescription filled.

I've been using GoodRX for one of my prescriptions and DiRx was one of the mail order options. The price was great ($20 less per month than my insurance plan pharmacy) and I'm hoping it doesn't change much in the next 12 months. The ordering process was easy. I had DiRx contact my physician for the prescription. Everything was handled quickly and I had my meds in about a week.

You can actually get help by phone without being put on hold for an extended period of time. Prices are VERY competitive. Shipping (free) was prompt.

fast, affordable, and accurate

Like everybody I wanted to find a lower cost for my prescriptions. DiRx lets me pay a once a year fee and it covers all my scripts and it's cheaper than all these discount cards (goodrx etc..) that I would then have to visit several different pharmacies to get the lowest costs and it still wouldn't be lower than DiRx AND it gets shipped to me free! How do you beat that?

I received my medication in a short time. They were easy to track. Very friendly people

Great price. Easy process. Thank you!

Love the prices but customer service is adequate not great, and there are a fair number of hoops to jump and little effort by the company to assist or streamline things. It would be nice if orders were tracked more efficiently and if reps would make an effort to be helpful, also if customers were NOTIFIED about problems or delays. SO DiRx replied here saying the rx did not match, which is true, but they did NOT read my review, because they said "we had to contact you." In my review it is quite clear that this is PRECISELY the problem. They did NOT contact me. They did not notify me that there was a problem, and I had to contact them to find out why the medication had not shipped. When I called I told the rep it would be nice if they reached out when there was an issue instead of ignoring it and leaving the customer to guess and call them to ask what was wrong after not getting meds on time. So they are not actually addressing the content of my review, which is that they need to notify customers if there is a problem with filling an order.