DirectvdealsReviews of directvdeals.com

Not one critical comment. Volume on his headset was a little loud. He said he would correct this setting as soon as we finished. Very pleasant affable experience. Extremely professional.

I was very pleased with Brian, my associate, he was very nice, helpful and considerate.the entire process was easy and fast.

great customer service on the phone, set up installation right away, installation team was on time and thorough. TV picture is clear and I love 1 remote! They are providing premium channels at no cost for a test as part of the package. I am so happy we made the switched from Charter! Wish I would have done it sooner.

Customer service representative was kind, efficient and helpful. I am pleased with my introduction to Directtv.

I am a very long time customer of Comcast (15+ years with out interruption). My contract was up, so I shopped around. I started out chatting online with Meghan. She was great and then called me. She helped me get to Karen who was Awesome. She was knowledgeable about every part of Direct TV's products and how they compared to Comcast's. She was also up front and totally honest with everything. Once the TV package was picked and installation date was set, She passed me to the Century Link Internet team member. She was also easy to work with, but seemed very efficient to the point of quickly moving us along the process and choosing the right package for me. A little more automated feeling,but not bad. All in all, I am switching from Comcast to Direct TV and Century link due to the total package deal: Awesome customer service, unbeatable prices, and great channel/product line up (with free NFL Ticket). This is one Very satisfied NEW CUSTOMER.

When Direct TV said the install window was 8-12 I completely expected someone to show up right at 12:00. My road had construction delays which caused the installer to have to take a 20 min detour and he still showed up at 8:30. The whole install including installing the dish on the roof & removing the old one, changing out the cables and tacking them nicely to the baseboard was less than 2 hours so I still made it to work before lunches rolled around. Installer was polite and professional & cleaned up after he was finished. Showed me how to operate the remotes & made sure all the channels requested were coming in properly. Nick Campbell was a pleasure to work with during this install.

Today I spoke with "Q" Quasheem in Charlotte about my terrible experiences with Cox. He listened, he was humorous, and mostly he was HELPFUL! He checked to see if they could provide services in my area, and when he could set up cable for me, he did. Not only that, but he got me an unbelievable rate and took care to make sure I'd get an installation right away. He was kind, he was courteous, he was professional...he used his training and resources to turn me from a lifelong Time Warner Cable and Cox Communications client to a first time AT&T Uverse client and he made my first experience incredibly simple and easy. That's the way a phone call to a service provider should be! Please commend Q for a fantastic job and for providing exceptional service to me tonight. He is a phenomenal team member and I hope to deal with him again if I ever need anything!

Very helpful and polite. Very friendly person I talked to.